
Homefinity
Mortgage broker in Amherst Junction, Wisconsin
0
0 Reviews
I couldn't be happier with using Homefinity to refinance our current mortgage. The team I worked with, Christine McKanna, Tea Kham, Elena Bratulina, & Marcie Cain, were amazing. They were very accessible during the entire process and kept me up-to-date as we moved through each stage of the refinance. Thank you!
Reply from the business:
Aug 16, 2022Hi Bethany! We love hearing about our clients’ positive experiences! Thanks a million for the review — it means so much to us.
This is my second time working with Don and Homefinity, and I highly recommend them. Very responsive and they simplify the process to make home ownership and refinancing a breeze. Don is very responsive and knowledgeable, and always has an answer for all my questions. I highly recommend the Homefinity team.
Reply from the business:
Aug 16, 2022Hi Nick! We love hearing about our clients’ positive experiences! Thanks a million for the review — it means so much to us.
I'm not sure they're a real mortgage company. Rather, they shuffle money around through Mortgage Brokerage services. They asked for all the usual verifications, but then I realized they hadn't even given me a pre-approval! Most companies that request bank statements and such have already given pre-approval. Then, they ask me vague questions about my credit report "who is factual data?" and act like it was something bad - when in fact, since they were looking at the credit report - they knew exactly who that was - MY existing mortgage company! When I checked my fica scores - every single one was above 700 yet they gave me a low-ball number.My rating is considered "very good" with other desirable aspects such as no delinquencies etc. Finally, after being jerked around for a few weeks, they asked me to verify another source of income - to put it in a category that would've been an all out lie. To add insult to injury, the loan officer kept calling me "hon" yeah right. I'd be careful about going with this company. The whole tone of the transaction changed when I wanted to use my local title company, and it got nit-picky weird from there on out. Waste of time and now rates are creeping up.
Reply from the business:
Aug 16, 2022Hi Kristine, We'd truly love to help. So that we can gather more information about this incident, could you please reach out to me at brittani.heath@fairwaymc.com? Thank you Corporate Client Relations
Reply from the business:
Aug 16, 2022Thank you for your 5 star review.
The homefinity team- David B. And Darrell D. took really good care of us to refinance 3 properties at once. They were responsive and patient to help us execute on a very specific strategy with our mortgages. Deducting one star for the client portal which was a 1 star experience. The system was seemingly not built to accommodate more than one mortgage at a time. Paperwork was not able be removed, edited or corrected once it was in the system which resulted in multiple iterations (and multiple reminders for incorrect paperwork) for each version of our paperwork. Being able to decipher which system “actions” were legitimate vs aged required us to lean on David/Darrell to know exactly when action was needed on our part. The technology needs some improvement but we’d be happy to work with them again. The rates were among the best we could find.
Reply from the business:
Aug 16, 2022Hi Rebecca! Thanks for leaving a review! We love hearing that you had a good experience.
Just completed our third loan with JT, Justin, and Kim. You couldn't ask for better experience and service. By far the most seamless loan/closing we have ever had. Not only do they offer the lowest rate but they take the time to explain everything and walk you through every step of the process so you always feel comfortable and know what is going on.
Reply from the business:
Aug 16, 2022Hi Jon! We love hearing about our clients’ positive experiences! Thanks a million for the review — it means so much to us.
We did our closing today and Ryan and his team helped closing the loan in 30 days. They are very professional and customer-oriented help you navigate the process in a seamless way through the loan process. Our experience with Jordan, Ryan, Heather and Wendy is awesome and we will recommend Homefinity to all prospective borrowers. It is one of a kind experience and we fell in love with their professional and timely help in refinancing our loan. Thank you Homefinity for a wonderful experience!!
Reply from the business:
Aug 16, 2022Hi RAM! We’re so grateful for your positive feedback! Thanks for leaving a review and letting other folks know about your experience with our team.
Jon D. and his crew (Brent & Kyle) was really easy to work with. They took care of us from beginning to end (Refi) and answered all our questions prompt and courteous. Will definitely save their info for future opportunity.
Reply from the business:
Aug 16, 2022Hi DT! Our team loved working with you! Thank you for the great review.
Paul Berry was very helpful and knowledgeable. He kept in contact and stepped in when it was necessary to get our loan closed timely. I would recommend Paul to others and wouldn’t hesitate to work with him again in the future.
Reply from the business:
Aug 16, 2022Hi Curtis! Thank you so much for the wonderful review! We love to hear it, and we’re so grateful for you sharing your great experience.
Great service refinancing my home! Quick, easy, very helpful, always available! Rick, Becky, and Michelle were fantastic!
Reply from the business:
Aug 16, 2022Hi Steve! We’re so grateful for your positive feedback! Thanks for leaving a review and letting other folks know about your experience with our team.