Family Trust Federal Credit Union
Mortgage broker in Rock Hill, South Carolina
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Jailyn is an asset to Family Trust and the community. Excellent customer service.
Reply from the business:
Feb 16, 2023Hi Gary, we're delighted to hear you enjoyed Family Trust Federal Credit Union. Your response made our day! Our entire team works hard to keep our guests pleased, but we can only do it because of wonderful people like you. Have a great day!
Great customer service!
Reply from the business:
Feb 16, 2023Hello Ivy! Thank you for your five-star review. The Family Trust Federal Credit Union team is delighted we could assist you so well. Have a nice day!
Jailyn did a great job today with my app I am grateful she helped me real good job welldone 💓
Reply from the business:
Feb 16, 2023Thank you for taking the time to share your experience of working with us at Family Trust Federal Credit Union, Odessa! Have a great day.
Jailyn is above average she helps my app everytime
Reply from the business:
Feb 16, 2023Thank you, Robert, for your review of Jailyn at Family Trust Federal Credit Union! We're so glad that she can help you. We appreciate your feedback!
Katie Googe was and is awesome! Should you need any help with a loan or any banking, see Ms. Googe!
Reply from the business:
Feb 16, 2023Hi Bonnie, thank you for your kind words about Katie Googe. We are so pleased to hear that she was able to help you with your banking needs. It is our mission to provide exceptional service to all of our members, and we are glad that Family Trust Federal Credit Union could help you; have a great day!
great service
Reply from the business:
Feb 16, 2023That is so amazing to hear, Julie! Thank you so much for taking the time to share your feedback with our team at Family Trust Federal Credit Union. It's great to know that we continue to provide our customers with everything they need. Have a great day!
I can't express enough how AMAZING and helpful Brandon Martin is at Family Trust. He ALWAYS advises me in areas I need help and figures out the best options for me when needed. He even mentioned services for financing that Family Trust offers that I didn't know about. He is someone I can trust and depend on to answer my calls and questions in a quick manner and I am forever grateful for his services. If I could give a higher rating he sure deserves it. Thank you Brandon for ALL your concern and help.
Reply from the business:
Feb 16, 2023Thank you, LaNette, for taking the time to share your experience with us. We are grateful to have Brandon Martin on our team, and it's lovely to hear that he has provided you with such a positive experience. We appreciate your loyalty to Family Trust Federal Credit Union.
jailyn - Great customer service, always has a smile on her face & gets the job done ! Well mannered & patient !
Reply from the business:
Feb 16, 2023Hi ladezia, thank you for your kind words about Jailyn. We are glad to have her on our team as she works hard to provide an excellent customer experience. We appreciate your feedback and thank you for choosing Family Trust Federal Credit Union. Have a great day!
I met Jailyn G and she was really nice and went over and beyond to help me in the branch . Lovely girl. Thank you so much
Reply from the business:
Feb 16, 2023Thanks for reviewing Family Trust Federal Credit Union. We're so happy that you had a wonderful experience and that we answered all your questions. Take care!
I just left the bank and in just a matter of minutes the kind and educated tellers had me all set. Excellent customer service. For loans, accounts and savings this is my bank!
Reply from the business:
Feb 16, 2023Hi Emma, thank you for your kind words. We're delighted to hear that your experience with us was positive, and we strive to provide great customer service. Have a great day!