Rachel Sartain is a very wonderful, kind, professional and is always extremely helpful. I would recommend her assistance to other members. Due to her expertise she deserves promotion.

Brandon Martin at Family Trust was extremely knowledgeable and helpful in steering us down the right path to save us money each month on our vehicle loans. Highly recommend!

Just left Family Trust on white street, I had the pleasure of speaking with Brandon in regards to my financial needs, Brandon was very informative and knowledgeable with giving me insight on my financial needs. Thank you Brandon and Family Trust .

I wanted to give SAVANNAH S a shout out. She has been nothing but the Best! She has what it take for CUSTOMER SERVICE! I can see her bright Smile in eyes!.I just wanted say THANK YOU SO MUCH FOR GOING THE EXTRA MILE FOR MY GRANDMOTHER !

Brandon is absolutely amazing!!! He actually looked at all possible options for me!! I had the BEST experience here at Family Trust!!

Brandon Martin is the best. He is knowledgeable, attentive, helpful, friendly and professional. I wasn’t sure if I had any options on a loan but he gave me multiple options— a couple of extra options that I didn’t know were possible. Keep doing what you’re doing. You are appreciated more than you know!

I have been dealing with Family Trust for as long as I’ve been banking and i have never came across an employee there that has been for his clients than Brandon Martin. In this day and age coming into the bank is not much of an option. To Brandon Martin it doesn’t matter because he’s going to be just as effective over the phone or through email. The man is literally THE MAN for Family Trust. Thank you my friend for all you do.

Called 3 times w trying to get an account open and then told to do it online. Tried to do it online but several glitches didn’t allow the account to get open. I did get a message that I needed to go to the branch because they needed to verify our identity. Went to the branch and first told they couldn’t help us and then said they needed both account holders to be present. Tried to call Brantley, the supervisor who had sent us an email, several times with no luck. Got a call back at the end of the day from her but too late to rectify the situation. Seven phone calls later we gave up on opening an account. Asking me to send you an email because of your poor customer service might be part of your problem.

Julie Setser did absolutely fantastic assisting me with refinancing my vehicle! She stayed on top of everything until the loan was completed! Absolutely wonderful work and person!

Awesome experience with Brandon Martin on help with loan - Brandon and all of the staff were quick, efficient, knowledgeable and super friendly!!