Family Trust Federal Credit Union
Mortgage broker in Rock Hill, South Carolina
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My experience with Jailyn and Diana were very professional and very patience with me to get the Rock Hill NAACP Branch cashapp corrected.
Reply from the business:
Mar 16, 2023Hello there! We are glad to hear that Jailyn and Diana were able to assist you with your app for your branch. Family Trust Federal Credit Union strives to provide excellent customer service, and it’s great to hear that we could do that for you. We appreciate your feedback!
Jailyn Gore is always helpful and patient when serving her customers. She makes going into the bank an enjoyable experience.
Reply from the business:
Mar 16, 2023Hello, and thank you for the 5-star review. We are glad you had an enjoyable experience at Family Trust Federal Credit Union. We work hard to provide excellent customer service, and we're happy that our team was able to help you.
Jailyn
Reply from the business:
Mar 16, 2023Hi Ronnie, thank you for recognizing the fantastic services of Family Trust Federal Credit Union with your perfect 5-star rating. We are delighted to have been able to exceed your expectations.
Brandon Martin was extremely helpful when coming up with the best financial options for our family. We have always financed our cars through Family Trust but he was the person who was able to restructure much of our finances into something that saved us thousands of dollars each month. He is genuinely interested in helping customers like my family and will always return to him for any financial needs we may have.
Reply from the business:
Mar 16, 2023Hi Graham, thank you for complimenting Family Trust Federal Credit Union. We are happy to learn we were able to give you and your family the best financial solutions suited for your situation. We value your opinions and are eager to continue helping you. Have a great day!
Jailyn....helped me and was very patient. I really appreciated the way she listened and took care of my problem.
Reply from the business:
Mar 16, 2023Hi Tawanda, thanks for sharing your positive experience with Family Trust Federal Credit Union. We're thrilled to learn that Jailyn was able to assist you in solving your problems. We look forward to the opportunity to assist you again in the future!
I wad helped by jailyn she is very knowledgeable and helpful thank you
Reply from the business:
Mar 16, 2023Hello Freddie, we strive to provide the best experience, and we are pleased that Jailyn was able to assist you. Thank you for giving Family Trust Federal Credit Union a five-star review!
Jailyn is very knowledgeable and professional .Great personality
Reply from the business:
Mar 16, 2023Hi Leroy, thank you for the 5-star review of Family Trust Federal Credit Union. We appreciate your kind words about Jailyn's knowledge and professional personality. We strive to provide exceptional service and are pleased to learn that our team met your expectations. Take care!
I had a great experience at family trust. Jailyn is always so helpful and smiling thank you
Reply from the business:
Mar 16, 2023Hello Lamar, Family Trust Federal Credit Union is delighted to hear about your pleasant experience with Jailyn and our team. It is our priority to be accommodating and friendly to all clients, and we are pleased to hear that we have achieved that with you. Thank you, and we are always here for you if you need us!
Jailyn was very helpful she help me with my bank and cash app thank you the computers went down and soon as they came up she helped me I didn't have to wait
Reply from the business:
Feb 16, 2023Thanks, Barbara, for the wonderful review of Family Trust Federal Credit Union. We appreciate you taking the time to leave your feedback, and we look forward to seeing you again soon!
Jailyn Gore has such great custom service. I would love for her wait on me every time. She is great.
Reply from the business:
Feb 16, 2023Hello Jackie, and thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at Family Trust Federal Credit Union and what we offer.