Juandero- You left your apartment prior to notice, thus still responsible for the rent. You left your apartment a complete disaster, thus may accrue additional charges, however that is NOT known yet, as a deposit release will not be completed until the proper time. The sale of property has been known to all residents, as we have had several communications regarding the sale. We are following landlord tenant law and the lease agreement. I do hope you have a better understanding of landlord tenant law and your signed lease agreement in your future rentals so that you are better prepared to handle the outcome. Thank you for your efforts in feedback. Nebraska RIS

Bailey: I am sorry that you felt giving a bad review was the way to handle your frustration concerning your boyfriends move out. As you know, the 30 day notice is required on or before the 1st of the month in order to vacate by the end of that month. His notice was received a little late, yes. However, we let him know right then that he would be responsible for the next months rent if the unit was not rerented. I am sorry you felt Jenn was rude, sometimes we sound like a broken record here explaining the lease, notices, laws, and policies. When we are quick to respond, it can be short. For this, I apologize and will give the whole staff a little reminder to slow down. On the other hand, your boyfriend never turned his keys in as required. We could have got in there and given the unit a nice coat of paint and a good cleaning to help rent the duplex quickly, but this didn't happen until the middle of the month since he did not give up possession. (by properly turning in the keys to the office at the end of March) We assumed he kept living there or held possession in the month of April since he was responsible for the rent in April anyway. Many people decide to do this, so this is not unusual. This delayed the rerenting of the unit. We can only do so much and explain so many times, when tenant isn't helping his own self. I'm sorry that you feel your BF does not need follow any rules, guidelines, or lease agreement. We did our best to explain to him, gave him move out guidelines in writing and answered questions the best we could. If we could have rerented the unit, he would not have been charged any rent after that new person moved in. The fact we couldn't get him to respond on April 1st to see if he was going to give up possession still and turn in his keys, is not the fault of ours. He finally responded to a text on April 13th and told us he left the keys inside the duplex. We have no idea when he did this, since we were not notified. Kimberly

We never assume someone will need a cosigner until we receive and process and application. When a cosigner is needed, the requirements are right on the application. The cosigner needs to make 5 times the applicants share of rent, so if there were two of you, you could have both gotten a cosigner for YOUR share of rent. This is very common to have set requirements for the application process and we stick to those requirements for every applicant. I sincerely hope you found somewhere to live that you love.

Rich: We have many residents on disability and many of our owners do accept LHA, although not all - their choice. We have the same approval process for all our applicants. We accept an application first come, first serve and do not accept multiple applications for the same unit. I order to apply, we do require the application be filled out by all persons who will occupy the unit, the application fee's and the full deposit in order to hold the unit just for you.(a letter of guaranty of deposit is fine) We continue to hold that unit off the market to any other person until the first applicant is either approved or denied. I'm sorry the apartment you wanted was rented prior to you coming in to the office. Your claims of any mistreatment are invalid, but nonetheless, we are sorry you feel this way.

Linda: I am sorry that you are unhappy with the charges upon move out of your son's apartment. The apartment was not in good condition and had not been taken care of at all. We try our best to be fair to the tenant, but also protect our owners that we manage the property for. This owner paid for many items wihtout charging your son prior to being able to rent the apartment again. I felt the deposit release was very fair to your son, with regard to the condition he left this apartment. Kimberly

Thank you James. We appreciate the positive review. Kimberly

Wow, Remy. I'm a little surprised by this review. I haven't heard from you at all about anything going on. Please feel free to call me and share. 4024350300. I looked at your maintenance requests for the year and I see two, both of which were handled. I would just appreciate hearing from you if there is something we can improve on. We do not own the properties that we manage. It is our responsibility to manage the property for the owner, which does include performing a deposit reconciliation and withholding cleaning charges. We do our best to be fair to the tenant, while upholding our contract with the property owner. Again, since you currently rent from us and haven't moved out yet, I am curious as to what the problem is at this time. Feel free to contact me or your property manager, Steph Clardy.

Hi Eric. As you know, your sister smoked in her apartment the entire time she lived there. With that, she accepted the terms of the lease which state that she would be responsible for smoke damage when she moved out. I'm sorry that you felt the charges were a lot when you did try to help your sister out by cleaning up what you could, but the pictures provided to me show how much more really needed to be done. I think it's awesome that you are such a wonderful brother and try to help out family. Good for you!

I am sorry that you felt we deserved a 1 star review. If you would like to discuss the reason for this review, please feel free to call me directly. Kimberly

Thank you for the positive review Madeline. We appreciate you! Kimberly