Graham's Auto & Truck Clinic of Poynette

Auto body shop in Poynette, Wisconsin

4.5
StarStarStarStarHalf Star
43 Reviews and Ratings
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Chris Collins

May 24, 2023

StarStarStarStarStar

Grahams was fantastic!! Getting stranded far from home I didn’t know what to expect. The responsiveness, texts with updates and being able to get a real human on the phone made for a great experience!!

Reply from the business:

May 24, 2023

Hello Chris, thank you for trusting Graham's Auto & Truck Clinic to serve your 2010 Honda Accord! We take great pride in offering exceptional customer service, a clean facility, and top-notch technicians. Thank you for your review, and for your business! Sincerely, The Staff at Graham's Auto & Truck Clinic

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Nakkea Fitzgerald

May 24, 2023

StarStarStarStarEmpty Star

They were great at working with my schedule! They stayed late just to help me with getting a loaner vehicle! They were able to complete my auto repair within 2 days of the diagnostic!

Reply from the business:

May 24, 2023

Hello Nakkea, thank you for the wonderful review and for trusting us to serve your 2011 Buick LaCrosse CX! Customer service is our number one priority here at Graham’s Auto & Truck Clinic. Please do not hesitate to contact us for future vehicle maintenance/services. Thank you, The Staff at Graham’s Auto & Truck Clinic.

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Maximilian Page

May 24, 2023

StarStarStarStarStar

We needed a nee battery on a road trip. Graham’s answered the call and got us in right away. Then got us on our way. Super helpful, professional, and really nice. Great people and service.

Reply from the business:

May 24, 2023

Hello Max, thank you for the wonderful review and for trusting us to serve your 2016 Honda CR-V EX! Customer service is our number one priority here at Graham’s Auto & Truck Clinic. We are so glad we could help you safely get back on the road, safe travels! Thank you, The Staff at Graham’s Auto & Truck Clinic.

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Paul I.

May 24, 2023

StarStarStarStarEmpty Star

Graham’s is a welcoming place to bring your car or truck to. They take the time to see what you need and ask questions to make sure your both on the same page. They always do a full inspection to see what else you might need. They highlight urgent items but don’t pressure you into anything. On my recent visit I got a transmission flush and fill. They found cracks in both engine belts. I missed that so I was glad to bring it back to get the belts done. I would have been in for expensive repairs , a tow and perhaps a ruined vacation this summer. Prices are fair. Great overall experience. They also work with you with a loner car or ride up to 10 miles!

Reply from the business:

May 24, 2022

Hello Paul, thank you for trusting Graham's Auto & Truck Clinic to service your 2011 Toyota Camry. We take great pride in offering exceptional customer service, a clean facility, and top-notch technicians. We understand you have choices on who you choose to service your vehicle, and we thank you for choosing our local repair facility. Thank you for your review, and for your business! Sincerely, The Staff at Graham's Auto & Truck Clinic

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Paul Hunt

May 24, 2023

StarStarStarStarStar

I tried to get the Audi dealership in Greenville sc to fix my car, with no success. After talking to Jeff and Nathan, I decided to let Matt give it a chance. Literally a few hours later and he fixed what they couldn't seem to figure out!!! Came all the way back from California to have them work on it and glad I did!! Highly recommend Graham's for all types of vehicles from domestic to imports! Thanks y'all!!

Reply from the business:

May 24, 2023

Hello Paul! Thank you for the wonderful review and for trusting us to service your 2018 Audi SQ5 Premium Plus! Customer service is our number one priority here at Graham’s Auto & Truck Clinic. Please do not hesitate to contact us for future vehicle maintenance/services. Thank you, The Staff at Graham’s Auto & Truck Clinic.

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Robyn Tetiva-Zantow

May 24, 2023

StarStarStarStarEmpty Star

I have been taking my vehicles to graham's for several years now. Sometimes they aren't super fast, but they always get the work done. Never had issues outside it taking a little longer for certain things but mostly out of their control due to parts. Only reason I gave 4 instead of 5 stars is they recently took their weekend hours away which is a little inconvenient but I understand with the way of the work force today.

Reply from the business:

May 24, 2023

Hello Robyn, thank you for the nice feedback! We are so glad to hear that you've been pleased with our service on your 2019 Honda HR-V LX! I hope that in the future we continue to meet your expectations. We do apologize for your appointment being a little longer than planned and the inconvenience for our weekend hours. We do offer courtesy loaner cars if that would help in the future! Let us know if there is anything else that you need from us! Sincerely, The Staff at Graham's Auto & Truck Clinic

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walter scott

May 24, 2023

StarStarStarStarStar

I have used Grahms for many years. The service has been exceptional and I always feel comfortable knowing that the mechanics are top-notch! The office staff is very friendly and makes everyone feel comfortable. The pricing for the work done is very reasonable and they always stand behind their work! I wholeheartedly recommend Grahms for any type of automotive service!

Reply from the business:

May 24, 2023

Hello Walter, thank you for trusting Graham's Auto & Truck Clinic to serve your 2016 Dodge Grand Caravan. We take great pride in offering exceptional customer service, a clean facility, and top-notch technicians. We understand you have choices on who you choose to service your vehicle, and we thank you for choosing our local repair facility. Thank you for your review, and for your business! Sincerely, The Staff at Graham's Auto & Truck Clinic

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Tori Schiess

May 24, 2023

StarStarStarStarStar

Josh and his manager were great. They worked with us explaining what all needed to be done on the car. Super nice and understanding. I would recommend going to them again. Can't thank them enough for everything they have done for us.

Reply from the business:

May 24, 2023

Hello Tori, thank you for the wonderful review and for trusting us to serve your 2010 Ford Fusion S! Customer service is our number one priority here at Graham’s Auto & Truck Clinic. Please do not hesitate to contact us for future vehicle maintenance/services. Thank you, The Staff at Graham’s Auto & Truck Clinic.

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Rider Richardson

May 24, 2023

StarStarStarStarStar

I had a very smooth, comfortable visit. Felt very satisfied by the service to my car as well as all explanations given to any questions I had. Will definitely look to Graham's for any future vehicle maintenance/repair needs.

Reply from the business:

May 24, 2023

Hello Rider, thank you for trusting Graham's Auto & Truck Clinic to service your 2012 Chevrolet Equinox! We are thrilled to hear you enjoyed your visit. As a locally owned and operated repair facility we take great pride in offering exceptional customer service! Thank you for your review, and for your business! We look forward to serving you again. Sincerely, The Staff at Graham's Auto & Truck Clinic

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Dan Anderson

May 24, 2023

StarStarStarStarEmpty Star

They installed a new dashboard display screen in my Cadillac after other auto service centers declined to do the work. They did a great job. I was disappointed in 2 of the charges on the final invoice. I told them what the problem was after researching on Cadillac info sites. I even brought in the part I purchased. They were reluctant to install my part but they agreed. On the billing was a charge of $149.99 for diagnostics after I informed them of the problem. I was also charged $49.99 for "shop supplies". Can't imagine what those were.