Graham's Auto & Truck Clinic of Poynette

Auto body shop in Poynette, Wisconsin

4.5
StarStarStarStarHalf Star
43 Reviews and Ratings
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Peter J

Jun 24, 2023

StarStarStarStarStar

Really great service. I was able to schedule the appointment quickly and got the car back the same day. Very friendly staff, would recommend!

Reply from the business:

Jun 24, 2023

Hello Peter, thank you for trusting Graham's Auto & Truck Clinic to service your 1995 Honda Accord! We are thrilled to hear you enjoyed your visit. As a locally owned and operated repair facility we take great pride in offering exceptional customer service! Thank you for your review, and for your business! We look forward to serving you again. Sincerely, The Staff at Graham's Auto & Truck Clinic

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Lori Cox

Jun 24, 2023

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Great job as always! know my car is in good hands, everyone is so knowledgeable, friendly and trustworthy. Service on my car is top notch... thank you so much!

Reply from the business:

Jun 24, 2023

Hello Lori, thank you for trusting Graham's Auto & Truck Clinic to serve your 2016 Chevrolet Traverse LT. We take great pride in offering exceptional customer service, a clean facility, and top-notch technicians. We understand you have choices on who you choose to service your vehicle, and we thank you for choosing our local repair facility. Thank you for your review, and for your business! Sincerely, The Staff at Graham's Auto & Truck Clinic

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Mike Neylon

Jun 24, 2023

StarStarStarStarStar

Grahams is amazing! Understood all costs in advance and they were great at communicating all along the way. I will be bringing my other cars here as well. Just nice folks to do business with.

Reply from the business:

Jun 24, 2023

Hello Mike, thank you for trusting Graham's Auto & Truck Clinic to service your 2017 Mercedes-Benz GLS450! We are thrilled to hear you enjoyed your visit. As a locally owned and operated repair facility we take great pride in offering exceptional customer service! Thank you for your review, and for your business! We look forward to serving you again. Sincerely, The Staff at Graham's Auto & Truck Clinic

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Angela Thompson

Jun 24, 2023

StarStarStarStarStar

Friendly, efficient, reliable and helpful. I've had 2 very good experiences with Graham's so far. Extremely happy with the ease of both.... and a loaner car if you need it 😊 Thank you!

Reply from the business:

Jun 24, 2023

Hello Angela, thank you for trusting Graham's Auto & Truck Clinic to serve your 2009 Toyota Camry! We take great pride in offering exceptional customer service, a clean facility, and top-notch technicians. We understand you have choices on who you choose to service your vehicle, and we thank you for choosing our local repair facility. Thank you for your review, and for your business! Sincerely, The Staff at Graham's Auto & Truck Clinic

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Maureen Bohorfoush

May 24, 2023

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Love these guys!!!! Have for 13 years. Best service around . Accommodating, professional, fair and they even provide rides and have loaners for extended service! Who does that? Thanks to all of you at Grahams! Best Maureen

Reply from the business:

May 24, 2023

Hello Maureen, thank you for trusting Graham's Auto & Truck Clinic to service your 2013 Toyota Tacoma Base! We are thrilled to hear you enjoyed your visit. As a locally owned and operated repair facility we take great pride in offering exceptional customer service! Thank you for your review, and for your counited business over the years! We look forward to serving you again. Sincerely, The Staff at Graham's Auto & Truck Clinic

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Emma G

May 24, 2023

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Had emergency car troubles while traveling and Graham’s was super helpful and was able to squeeze us in and we were back on the road in about 1.5 hr. Everyone was nice and even offered a loaner car if they couldn’t get my car fixed fast!

Reply from the business:

May 24, 2023

Hello Emma, thank you for trusting Graham's Auto & Truck Clinic to service your 2010 Dodge Journey! Customer service is our number one priority here at Graham’s Auto & Truck Clinic. We are so glad we could help you out and get you back on the road. Thank you, The Staff at Graham’s Auto & Truck Clinic.

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Tom Alff

May 24, 2023

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They were busy took a bit longer than expected. Then I found as a courtesy they rotated my tires and checked all my lights (found three that were burned out). I would definitely use them again!

Reply from the business:

May 24, 2023

Hello Tom, thank you for trusting Graham's Auto & Truck Clinic to service your 2011 Ford F-150 XLT! We are thrilled to hear you enjoyed your visit. As a locally owned and operated repair facility we take great pride in offering exceptional customer service! Thank you for your review, and for your business! We look forward to serving you again. Sincerely, The Staff at Graham's Auto & Truck Clinic

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Terry Millette

May 24, 2023

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For the price you'd think I'd have brakes...when I picked it up started it and put my foot on brake pedal. Went to the floor...pumped it 3 times and the pedal came back telling me it wasn't bled properly..weather good next week will bleed all 4 lines myself and I'm sure I'll have good brakes again...was just too cold for me to have done myself ...lesson learned...

Reply from the business:

May 24, 2023

Hello Terry, we are very sorry to hear that your experience was less than satisfactory. As stated on your invoice, “After performing repairs on rear brake calipers and bleeding the brakes the technician found front brake bleeders to be froze. Technician bled brakes in an alternative way due to front brake bleeders. If the customer is unsatisfied with brake pedal/brake function the next step would be recommending front brake calipers.” Please reach out to us if there is anything we can help you with. Thank you, Graham’s Auto & Truck Clinic

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Terri Weisinger

May 24, 2023

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I have full trust that they will do a great job. The only thing I would like to see is it take less than 1.15 minutes to do oil change. However if they check fluids & filter it may take longer.

Reply from the business:

May 24, 2023

Hello Terri, thank you for trusting us to serve your 2017 Chevrolet Traverse LT! We are honored you chose to do business with us. We do apologize for your appointment taking a little longer than normal. WIth our full service oil change, our technicians complete a 180 point inspection to inform our customers properly of the overall condition of their vehicle. Please do not hesitate to contact us for future vehicle maintenance/services. Sincerely, The Staff at Graham's Auto & Truck Clinic

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Jeremy Panizza

May 24, 2023

StarStarStarStarStar

The team at Graham's Auto is service focused and very nice. They offered advice on what we should take care of first and why. They were very thorough in making sure everything they worked on was done well and to our satisfaction. I will definitely go back.

Reply from the business:

May 24, 2023

Hello Jeremy, thank you for trusting us to serve your 2014 Nissan Murano! We are honored you chose to do business with us and thrilled to hear you had an exceptional experience. Please do not hesitate to contact us for future vehicle maintenance! Thank you for your business! Sincerely, The Staff at Graham's Auto & Truck Clinic