Cordell's Automotive Service & Tire
Auto body shop in Onalaska, Wisconsin
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i usually work on my owe cars but need and alignment. I had my alignment done there and was told my new tie rod boot was installed wrong. I did the install on the boots and I know for sure they are on correctly. how could you even install them wrong. I checked my tie rod boot and they were not in place and ripped on one end. The zip ties that are suppose to hold them in place were cut off and missing. They did offer me to bring it in so they can “look at them” but I don’t want to go back for them to tell me it’s need to replace since they were new and only a couple of days old. I would not go back to a shop where they won’t do the small things to finish the job. I had replaced the boot for the second time and will need another alignment at $117. Try other places for your vehicle needs.
After gouging me for thousands of dollars and trying to get more money out of me, the final straw was loose log nuts, two of which I can turn with my fingers and another lug nut missing. I'm never going back to Cordell's Automotive in Onalaska!!!
We have have my car serviced.🥰
Reply from the business:
May 24, 2021Thanks for leaving the review for us! We appreciate you letting us know your thoughts on our business. Please keep us in mind for any future automotive needs!
Reply from the business:
Apr 24, 2024Hi Jacob! Thank you so much for the 5-star review! It was our team's pleasure to offer our services to your 2012 Chevrolet Silverado, as well as offer our limited 3 year 36,000 mile warranty on parts and labor. We really appreciate your business and look forward to the opportunity to provide you with any service or assistance you may need in the future. Until then, safe travels!
Customer service was great and very informative.
Reply from the business:
Apr 24, 2024Hi James! Thank you so much for the 5-star review! It was our team's pleasure to offer our services to you, as well as offer our limited 3 year 36,000 mile warranty on parts and labor. We really appreciate your business and look forward to the opportunity to provide you with any service or assistance you may need in the future. Until then, safe travels!
Reply from the business:
Apr 24, 2024Hi Daniel! Thank you so much for the 5-star review! It was our team's pleasure to offer our services to you, as well as offer our limited 3 year 36,000 mile warranty on parts and labor. We really appreciate your business and look forward to the opportunity to provide you with any service or assistance you may need in the future. Until then, safe travels!
I've been coming to Cordells for around 28 years! They're always professional and treat you like family! Thank you Cordells!
Reply from the business:
Apr 24, 2024Thank you Jimmy! Thank you for the 5# Star Review and bringing in your 2015 Chevrolet Equinox LT for the Services you have received over the many years, We were happy to be able to service your vehicle and get you back on the road safely as well as offer our limited 3 year 36,000 mile warranty on parts and labor. We appreciate your business and look forward to the opportunity serve you again in the future!
Prompt and very friendly
Reply from the business:
Apr 24, 2024Hi Helen Ann! Thank you so much for the 5-star review! It was our team's pleasure to offer our services to you, as well as offer our limited 3 year 36,000 mile warranty on parts and labor. We really appreciate your business and look forward to the opportunity to provide you with any service or assistance you may need in the future. Until then, safe travels!
Reply from the business:
Apr 24, 2024Hello Sydney, Thank you for the 5 Star Review and bringing in your 2014 Ford Focus SE, for the the inspection on your transmission. We were happy to be able to service your vehicle and get you back on the road safely as well as offer our limited 3 year 36,000 mile warranty on parts and labor. We appreciate your business and look forward to the opportunity serve you again in the future!
Reply from the business:
Apr 24, 2024Hi Karen! Thank you so much for the 5-star review! It was our team's pleasure to offer our services to you, as well as offer our limited 3 year 36,000 mile warranty on parts and labor. We really appreciate your business and look forward to the opportunity to provide you with any service or assistance you may need in the future. Until then, safe travels!