I don’t know why I haven’t left a review yet but we will not go anywhere else. My family and I can trust they did the right work on all of the cars we bring in and that they don’t try to cheat us. Amazing people to work with and help you find the solution to your problem! I always recommend to anyone and everyone who needs a mechanic they can trust!

I've been going there for the past 4 years. Rear brakes, calipers, Axle shaft, water pump, timing belt, Transmission and most recently front brakes, rotors-ABS-Anti skid, Electric fan motor, Axle Assembly and finally Control Module. You get the idea been there before. Fine Work, sometimes slow to call and tell you the progress or Update when work will be done. But Okay. Until now this last work on the front brakes and system has come into question (that's why 4 stars). I had to change my battery and taking off the cover and replacing the battery I notice a hole on the top edge of the Plastic Brake Reservoir (I thought they would have caught this doing the Brakes and the Swollen Rubber cap gasket which I had a heck of time getting off) as I had a slight Thumping noise coming from the front end, they could look at that too. I figure I'll drop it off which I did on Saturday. They said they couldn't look at it till Monday, No problem. I was more concerned about the Reservoir Hole then the Thumping noise and made that clear. Monday goes by Tuesday, Wed, Thurs. Friday still No word I dropped by late Friday after 4:00pm it's ''Oh ! I was going to call you about the Thumping Noise I can't hear anything. Let's take it for a ride''. Took for ride he hears the noise now that I point it out, okay, ''We can look at it Monday'' I ask what about the Hole in the Brake Reservoir, he said, "The Mechanic says you can drive it like that'', I'm like really. ''Just use some Epoxy if you want.'' The next day Saturday I picked it up. The slight Thumping least of my worries and so now I'm taking their advice and put some Epoxy for the hole. Buying a New reservoir cap too. I was kind of Leery but I'm not a Mechanic, so I'll go with what they say. They're the Experts.

I used to bring my cars here prior to 2021 as I knew 2 of the mechanics. I brought my Mercedes 4matic here in June 2023 because it was making a a noise that I diagnosed as bearings in the transfer case. Service Writer Jose agreed. He told me it's a sealed unit and needs to replaced as a unit and the only one available was $5800 and with labor, it would cost me $8100. He said however, he'd be interested to buy the car from me for about $800. Well, the car (before needing the repair) was worth about $6000. So I was not going to spend $8100 on it and I certainly wasn't going to sell it for $800. He sure seemed eager to buy it! Anyway, I took it to a real transmission shop where the owner took out the transfer case, replaced the bad bearings and the car is perfect now - for a total of $2100. If Import Minded doesn't do transmissions, that's fine, just say so. Never going back here again.

This place will ultimately save you 100s of dollars if you normally go to international. The people are nice at the desk and pretty personable. They explained pretty well the issues I was having and what was needed to fix it.I never feel like I'm being ripped off or anything. I reccomnd this place to anyone with a European car that needs an alternative place to get their car fixed. But do note they only work with OEM parts, and that might be a turn-off for some people. So if you like your car stock, this is the place to bring it to. Also, I highly reccomnd bringing your car here for its regular service. They have some really great deals for regular maintenance. And it by far the cheapest place to get an oil change for my car that isn't a quick oil change place.

I was in a bit of a situation with my VW tiguan. I had some noise on the front end and some warning lights on my dash. I contacted the dealer, and they said I shouldn't drive my car but were booking multiple weeks out. I contacted Jose at Import Minded and he was able to get me in the next day and identify every issue that I threw at him. Major kudos to everyone that worked on my car and got me out the same day. They have earned a longtime customer. All I have to say is THANK YOU and will be seeing you soon with the rest of our vehicles

Found my new shop. Great to have them be ... import minded 🤣 gives me so much more confidence that they know what they need to do. Thanks for a great experience! 8/21/23 Thank you again Charlie and team for fixing my girl up!

The guys at Import Minded are fast and efficient. The service I have received as a customer over the past three years has been comprehensive and consistently great. They all make it easy, even in stressful situations. I have nothing negative to say about these guys, they’re stellar.

would give 0 stars if possible. this company takes advantage of women. do not trust them. they will create issues and overcharge.