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Meineke Car Care Center

Auto body shop in Madison, Wisconsin

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45 Reviews and Ratings
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J

May 16, 2024

StarStarStarStarStar

Great business and leadership, answered all my questions and took time to explain what I could go without and what was necessary!

Reply from the business:

May 16, 2024

Hi J, thank you so much for the positive review! We're glad you had a great experience. We're grateful you chose to bring us your business, and if you ever need our services again, we'll be happy to see you.

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John Quinn

May 16, 2024

StarStarStarStarStar

I don't know if it was a fair price because I didn't price anywhere else. They did the work they said they would do and they finished when they said they would. Staff is friendly and courteous.

Reply from the business:

May 16, 2024

We love to hear about experiences like yours, John. We're all about being the best in customer service and doing car care right. We're glad to hear you and your vehicle were taken care of!

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Dillan McCain

May 16, 2024

StarEmpty StarEmpty StarEmpty StarEmpty Star

My fiance got her oil change here and they put to much oil in her car and the drain bolt is way to tight and can't get it off. She paid a lot of money for this car and can't afford to have a shop do this that is supposed to be professional. Sad when they can't do it right, especially when it's as easy as an oil change.

Reply from the business:

May 16, 2024

Hi Dillan, we're sorry to hear you had a negative experience at Meineke Car Care Center. Please call us at (608) 957-8544 so we can make this right.

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Jerry Schmitt

May 2, 2024

StarStarStarEmpty StarEmpty Star

Got an oil change and inspection. When I get my vehicle back the driver's side front tire had only 28 lbs of air. Not sure what they did but that's the second time I've gotten a vehicle back with a tire issue that didn't exist when it was taken in.

Reply from the business:

May 2, 2024

Thank you for your feedback, Jerry. We always strive to provide a 5 star experience, and we're sorry we fell short this time. We appreciate you letting us know where we need to improve, and we hope we can serve you better next time!

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Sue Hill

May 2, 2024

StarStarStarStarStar

Easy to set up an appointment in a reasonable amount of time. Very easy check in with a gentleman who listened to my concerns. Appreciated them and would highly recommend them as your car care place!

Reply from the business:

May 9, 2024

Hi, Sue! Thanks for the wonderful review! We're glad to hear you had a great experience with us. If you ever need our services again, we'll be happy to welcome you back into our shop!

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Kelly Everson

Apr 23, 2024

StarStarStarStarStar

Always friendly, prompt service. I actually enjoy taking my car in!

Reply from the business:

Apr 23, 2024

Thank you for the review, Kelly! We're glad to hear you had an easy and seamless experience. We're here to take all the stress out of auto services.

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Ann Neumaier

Apr 23, 2024

StarStarStarStarStar

The guys are always friendly and "bend over backwards" to assure your auto needs are taken care of.

Reply from the business:

Apr 23, 2024

Thanks for the positive feedback, Ann. We're happy to hear you had a great experience!

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muhammad hamza

Apr 23, 2024

StarEmpty StarEmpty StarEmpty StarEmpty Star

Incompetent front desk worker . Told him to take my tire that I have on the spare to take it off and put it on this original rim because it’s an original size tire . He got confused and had the opposite done to my vehicle . He just took my spare tire and the spare rim and put it on . Charged me for the first repair which was 88and then when I told him to fix the mistake he tried charging me $100 more when he should have done it right the first time . Also $88 for a mount and balance for 1 tire is insane max I have seen is $35 per tire at more places . Do not go here total rip off

Reply from the business:

Apr 23, 2024

Hi, muhammad. We strive to always provide a positive experience for our customers at Meineke Car Care Center, and we're sorry we fell short of expectations this time. We want to make sure we address your issue, so please reach out at (608) 957-8544 so we can support you in resolving this issue.

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John Kink

Mar 23, 2024

StarStarStarStarStar

I was able to quickly get my car in and they did a good job

Reply from the business:

Mar 23, 2024

Hi John, thank you so much for the positive review! We're glad you had a great experience. We're grateful you chose to bring us your business, and if you ever need our services again, we'll be happy to see you.

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Jason Jensen

Mar 23, 2024

StarEmpty StarEmpty StarEmpty StarEmpty Star

Update: 2 year and 2500 in services at the dealer later, I’m still having issues with my breaks. The dealer confirmed these are all from a bad break installation. I cannot stress enough, DO NOT GO HERE! Update: now after the break job they did already cost me an extra 600 bucks at another place, my new brakes are squeaking. Got em changes less than a year ago and don’t drive much due to the pandemic. DO NOT TAKE YOUR CAR! They do bad work and they’re more expensive than just going to a dealer. Took my car in to get the breaks replaced. By the time I got home after it was done my back right wheel was smoking. Called and they had me bring it back in and fixed it. Then a couple months later a wheel speed sensor went out. The Jeep dealership said it was because the wires were burned up. Tried to call meineke and they wanted to charge me to inspect it. Guess I’d rather pay don miller 600 bucks to fix it since I know it will actually be fixed when they’re done and not cost me more money down the road. Meineke would have noticed this when they reinspected after their first eff up. But the didn’t say anything. Basically did it wrong the first and second time. Then I still had to take it elsewhere to be repaired. Total cost for new break pads at this point is about 3k. Won’t be returning.

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