Same day request/service for oil change. Gary and the team are top notch (in my experience).

I was very impressed with the speed and accuracy of service! They were on time to greet me, went over my needs and options, were very transparent about pricing and very friendly! I will be back for all future services!!

The staff was not friendly and they were extremely condescending. They made me feel bad for not knowing much about my car and they were not the Meineke family I had gotten to know at a different location.

I went there today for a brake change. They asked for my name, my home address, my phone number, and my email address! I told them none of these are needed for changing the brake and they refused service so I walked out. These places are gathering your information to sell them to other similar companies so all of them can spam you. When I go to Walmart to buy something, I don't need to give them any of this information. Don't obey these garbage companies and give them everything they ask for.

Great customer service! Staff was very sweet and explained every detail of what they were doing with the price breakdown. Was able to take care of my car same-day when I had a tire/break failure. Thank you guys!!!

Meineke does a great job. We have been coming there for over 25 years. When our kids had issues they were always there. I have learned having one place know about your vehicle has been a blessing

Called and made an appointment for my daughter for an oil change. I mentioned the $15 coupon from the web and the guy said just mention it tomorrow at the appointment. My daughter got the oil change, mentioned the coupon and was abruptly told that she couldn’t get it because she didn’t mention it ahead of time. My daughter is not the kind of person to raise a fuss, so she paid the full amount. I think it was ridiculous especially since I mentioned it when making the appointment. I hope it was worth the $15 to lose a customer forever.

I did not have a great experience at this location. I went in for a brake inspection and fully knew I needed my brake pads replaced. When the inspection was completed, I was told I needed new brake pads, rotors and other add ons like and oil change (I declined the oil change, as I was not due for one). The estimate was around $1,200. I informed the worker that I had a 50% off brakes coupon that was on their website and he applied it to the estimate. I have a mechanic brother in law who lives out of state and consulted with him on the price. He told me to just do the brake pads since they needed replacement but rotors were not warped and not showing signs of replacement, so to hold off on that. I told the workers that I wanted to just replace the brake pads, and that was all and they continued to all 3 whisper amongst each other in hopes to make me feel dumb and end up agreeing to the cost. I insisted to just do the brake pads, this is when Gary stepped in and started to ring up a new estimate and estimated me at around $420 for new brake pads and an oil change. Again I said no to the oil change. He then also informed me I could not use my coupon anymore because it had to be a full service, which the coupon did not say. He then tried to say it was just for participating Meineke's, even though the coupon had their address on it and was pulled from their location on the Meineke. He insisted he would not honor it and brought the price up to $550. I declined and said I would not being doing business with them. At this point the shop was closing and he said I could not take my car, and would have to get it the next day because he couldn't bring it down from the bay, so I had to leave without my car. The next morning he called and said he would honor the coupon and all of the sudden the price dropped down to $238 and again he tried to add on the oil change. I agreed to this price only because he dropped it significantly. However I will never go to a Meineke again due to their lack of professionalism and trying to bully me into paying more money, refusing a valid coupon and doing more services then were needed. Gary apologized and said if he had been involved from the start there wouldn't have been confusion or an issue, but Gary was the one who kept bringing up the price and providing poor customer service.

I went in for an oil change, the process was smooth and I also received a nice quote for tires. I will be coming back again for my tire replacement as well as all future repairs

Rude, not customer-focused, and ignorant. When I went to schedule an appointment I told them the make and model, and what I thought was wrong with it (CV drive axles). After dropping it off in the morning and waiting three hours with no news, I called them. They said they looked at it and confirmed what I thought it was, but said there are "no aftermarket parts" for it. This is a complete lie. Auto-zone, O'Reillys, and the Firestone shop down the road (where I went after) all had parts available for it. They charged me $168.20 to look it over or rather to lie to my face. Would not recommend this place. borderline scam.