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Meineke Car Care Center

Auto body shop in Madison, Wisconsin

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45 Reviews and Ratings
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Michele Good

Feb 23, 2024

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Went in having been diagnosed with one issue by another mechanic. Turns out the car was out of oil. They saved my engine.

Reply from the business:

Feb 23, 2024

We love to hear about experiences like yours, Michele. We're all about being the best in customer service and doing car care right. We're glad to hear you and your vehicle were taken care of!

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Paul Buschkopf

Feb 23, 2024

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I was able to bring in a vehicle last minute for a quick oil change and tire rotation. Staff was through and able to fit me in the same afternoon.

Reply from the business:

Feb 23, 2024

Our car care professionals are all about building trust and confidence. We're glad to hear about the great experience you had with our team. Thank you for sharing your experience, Paul.

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David Borton

Feb 23, 2024

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The gentlemen at the Meineke Car Care Center were outstanding! The job repair was done well and they pointed out something that they fixed that the last oil change business (Jiffy Lube) screwed up. Even more, there was an issue with credit card; they went far and beyond to sort out the situation until it was resolved. Thank you, Meineke!

Reply from the business:

Feb 23, 2024

We love to hear about experiences like yours, David. We're all about being the best in customer service and doing car care right. We're glad to hear you and your vehicle were taken care of!

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Rick Nelson

Feb 23, 2024

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Mine was not a good experience. My car had issues ( immediately)after coming out of the shop it did not have before going in, and the owner did not want to take care of the problem. He said they shouldn't have to pay for the problem, and that it was just a coincidence the car had problems after they were done with it. That's one hell of a coincidence. He didn't want any responsibility for anything. Be careful before you go here. They care more about your money than they do you.

Reply from the business:

Feb 23, 2024

Thanks for your feedback, Rick. We're sorry to hear you had a negative experience with us at Meineke Car Care Center. Please contact us at (608) 957-8544 so we can work with you to resolve this issue.

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bruce golla

Jan 23, 2024

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Needed a small weld on my muffler pipe. They got me in same day and did it in 30 minutes. Looks good too. Thanks guys!

Reply from the business:

Jan 23, 2024

Our car care professionals are all about building trust and confidence. We're glad to hear about the great experience you had with our team. Thank you for sharing your experience, bruce.

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John Cerveny

Jan 23, 2024

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Gary provided professional and fast service for an oil change. And, I really like the Havoline synthetic product - would go to Meineke just to get that oil.

Reply from the business:

Jan 23, 2024

Our car care professionals are all about building trust and confidence. We're glad to hear about the great experience you had with our team. Thank you for sharing your experience, John.

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Scott Faris

Jan 23, 2024

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My brakes were not repaired correctly. I brought my car back and the team replaced everything under a warranty. Thank you

Reply from the business:

Jan 23, 2024

Our car care professionals are all about building trust and confidence. We're glad to hear about the great experience you had with our team. Thank you for sharing your experience, Scott.

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Jennifer Kane

Jan 23, 2024

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The tires were ordered and put on my car within a few days. The tires are high quality for an affordable price. John and staff were kind, professional, and knowledgeable.

Reply from the business:

Jan 23, 2024

Thanks for the positive feedback, Jennifer. We're happy to hear you had a great experience!

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Iam Ghost

Jan 23, 2024

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Fantastic, if you're in the area and you're vehicle isn't feeling well the staff at this location have you covered. They do fantastic work at a comparable price all with a friendly kind smile. This was my first time at this location and I can say definitively I will definitely be coming back in the future for my car needs. My car and I felt very welcome and were taken care of quickly, originally I was informed that it would likely be an all day process but the kind staff managed to squeeze me in and I was done a lot sooner than I expected. Now my car is no longer growling like a feral animal (wheel bearing), this makes me happy as I start to go a little crazy when my car isn't happy. Moreover as I mentioned above they got me in very quickly, as I had originally called a bunch of shops only to be told it would be two weeks out of more (this shop got me in the next day). I would also like to point out that this is a family owned (franchise) location, not some corporate overlord run shop. Thank you for checking out my review, I hope you have a wonderful day and get your vehicle back to happily operating so you can enjoy some time out. -GhosT

Reply from the business:

Jan 23, 2024

Thanks for the positive feedback, Iam. We're happy to hear you had a great experience!

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Karla Kepler

Dec 23, 2023

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Service personnel were very personable. They did all I requested be done, plus asked if I wanted my tires rotated. I felt they did an excellent job and the service did not take them that long. I appreciate how clean the customer area is always kept. Really like this Car Care Service and will return.

Reply from the business:

May 23, 2022

Meineke is all about trust and professionalism. You should always feel secure in our transparency and confident you're getting the best service. We're disappointed to hear you did not feel we lived up to this standard, Karla. Please reach out to us at www.meineke.com/about/customer-service/ or 1-800-634-6353. We hope to earn back your confidence.

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