Silver Lake Auto & Tire Centers Hartland
Auto body shop in Hartland, Wisconsin
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Did some major damage to my BMW when I curb-checked it. Then had problems getting my insurance to respond. Adam was very patient with their process and worked hard to get all my ducks in a row with the claims adjuster. Finally, the work was approved and Silver Lake auto promptly repaired my vehicle. Both my Allstate agent and my Allstate claims adjuster commented to me how easy Adam was to work with and how diligently he responded. Claims said Adam was the best they had worked with. Patience, great work and good at explaining to me how I damaged it. I highly recommend Silver Lake Auto. A 2nd round with an intermittent computer issue that put my navigation in the middle of Lake Michigan. They had it diagnosed and an updated insurance claim immediately. Parts ordered and as soon as they arrived a loaner when I dropped off my BMW. Replaced and running in less than 24 hours. Adam explained everything as it happened so I understood my car a lot better. Highly recommend.
Reply from the business:
Mar 24, 2024Thank you Elizabeth! We appreciate your trust in your team with your BMW repair. Adam is awesome, I'm glad he could make this process efficient and seamless. Glad our team could help fix your GPS navigation system. If you have any questions, give us a call, and we'll take great care of you. Have a great rest of your week!
Listen im on a very tight schedule. Adam and Taven kept me informed and did everything they said they would. Everything went well.
Reply from the business:
Feb 24, 2024Tony thank you! We appreciate your continued trust in our team at North Lake. I'm glad our staff could promptly get your Maserati a new battery for a safe and smooth ride. If you have any questions, call us, and we'll take care of you. Have a great rest of your week.
This garage took me in last minute to fix a problem with my undercarriage. They were incredibly helpful, informative, and the prices are incredibly fair. They just won a new customer
Reply from the business:
Feb 24, 2024Josh thanks for stopping by! We appreciate your trust in our excellent team at North Lake. I'm glad we could help fix the heat shield on your Ford. If you have questions or need anything, call us, and we'll take care of you. Hope you have a great rest of your week!
I called around to multiple auto repair places and couldn’t get anyone to even look at my tire, then I called Silver Lake and Adam told me to bring it so they could take a look at it. Had one of his mechanics check it out and found two nails in the tire and said I would need a new tire. I said ok and I was going to a basketball tournament an hour away the next day. Adam said hold on, made a call and set me up to get two new tires put on my car so I wouldn’t have to worry on the drive to the tournament. Very thankful for how they took care of me. They gained a new customer.
Reply from the business:
Mar 24, 2024Chris thank you! We appreciate your trust in our team at North Lake. It's moments like these that we love to help our guests. I'm glad our team could get you in quickly and repair your tire on your Chevrolet. If you need any auto repair or maintenance on your vehicle, call us, and we'll take care of you. We also have four other locations in Oconomowoc, Brookfield, New Berlin, and Muskego for your convenience. I hope you have a great rest of your week.
Always a pleasure to do business here! How many auto repair shops can you say that about?
Reply from the business:
Feb 24, 2024Dave thank you! We appreciate your continued loyalty over the years. It's been an honor serving you, Amy and all your vehicles. Glad we could get you an oil change on your Acura for a smooth ride. If you ever need anything, you know where to find us. I hope you have a great rest of your week, Dave.
Called day after Christmas to have tire fixed. Found a nail in it. They had me drop it off and let me know what it needed. Very professional. Will go back
Reply from the business:
Jan 24, 2024Rena thank you! We appreciate your trust in our team with your punctured tire. Happy we could get your tire replaced and back on the road safely. If you need anything in the future, give us a call. Have a happy new year.
Regular maintenance Mercedes Very nice to work with and stand behind their work.Adam was great to work with.
Reply from the business:
Dec 24, 2023Jane, thank you! We appreciate the opportunity to earn your trust with your Mercedes. Our crew is all about delivering the best service and keeping you riding smoothly. If you need anything else or have any concerns, just give us a call. Happy Holidays Jane.
Very thorough service each time we go there. Appreciate the great customer service as well.
Reply from the business:
Jan 24, 2024Philip thank you! We appreciate your loyalty over time. Glad our team could take care of you and your vehicle's automotive repair needs. If you need anything in the future, give us a call and we'll take care of you. Have a happy new year!
Excellent customer Service.Adam was the Technician who took care of my repair needs. He did a awesome job
Reply from the business:
Dec 24, 2023Thank you for your feedback Mary! We're happy to hear about the excellent customer service you received from Adam. Providing awesome auto repair service is our priority, and we're glad he could take care of your needs. Glad we could get your GMC running smoothly with our full disc brake service. If you ever require further assistance, please don't hesitate to reach out. Happy Holidays Mary.
The experience I had at Silver Lake Auto in Hartland was absolutely amazing!! They came and picked my car up from work and made it super easy to get my car serviced! This was my first time using the Hartland location and they sent me these chocolates as well!! If you hate having to deal with getting your car serviced bc of the inconvenience. You need to go here bc they make it so convenient! I could not have been happier and will from now on be using them for any maintenance on my vehicle!
Reply from the business:
Dec 24, 2023We're happy to hear about your amazing experience at our automotive repair shop Amanda! Making car servicing convenient for our customers is our goal, and we're glad you found it so. Glad we could get your Chrysler an new tires and a full disc brake service The chocolates were a sweet touch! We're honored that you'll be choosing us for your vehicle maintenance in the future, and we look forward to serving you again. Thank you for your kind words! Happy Holidays Amanda.