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Dell's Service Center Repair & Service for Audi, BMW, Jaguar, Land Rover, Mercedes, Porsche, Volkswagen, & Volvo in Green Bay

Auto body shop in De Pere, Wisconsin

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47 Reviews and Ratings
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Angela Price

May 24, 2023

StarStarEmpty StarEmpty StarEmpty Star

Really disappointed. They were not able to resolve the issue after two visits. I had to use this shop as my car came with a warranty service (Carvana customers beware!) for which they were the only local providers. I'm sure the shop is not interested in fulfilling claims and would prefer upfront cash customers, but I wish they would have saved us all time by explaining that they would not provide thorough service. After the second (dis)appointment, I preferred to pay cash for a different shop to complete the service. I had to make a separate trip to request invoices/work orders because they provided no documentation at time of service. Warranty claims might be a bummer, but great service and solid first impressions can lead to long term repeat business. Too bad for Dell's. I gave an extra star because they do provide shuttle service and have a nice waiting area.

Reply from the business:

May 24, 2023

Thank you for leaving your feedback, Angela.

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Craig O'Donoghue

May 24, 2023

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Dell's gets Five Stars for communication and professionalism. Their shop is so immaculate that you think you have entered the kitchen of a Michelin Star Restaurant. They communicated with me the entire process and went above and beyond to get my car fixed.

Reply from the business:

May 24, 2023

Hey Craig, we appreciate your wonderful feedback. Thanks for trusting us with you auto service needs!

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Lucas kimm

May 24, 2023

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Dj has worked on my last three vehicles, and never disappoints me . I will keep giving them my vehicles to service. Thanks dells service center.

Reply from the business:

May 24, 2023

Thank you for sticking with us, Lucas!

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Russ Haack

May 24, 2023

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I discovered Dell's 4 years ago while looking to have service performed on my BMW. They are professional, knowledgeable and competitively priced. I have had everything from basic maintenance to complex repairs performed by Dell's and every time I was completely satisfied. My most recent experience was this past week when I brought my car in for an oil change and tire rotation. I told them I needed to out of the shop by 9:30 that morning, they completed the work by 9:05. Can't say enough about these guys, they are worth the drive from Egg Harbor to have my car serviced.

Reply from the business:

May 24, 2023

Glad we could come through for your BMW, Russ. Thank you for your review.

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James Kribs

May 24, 2023

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Great experience with Dell’s. I brought in my first generation manual Audi TT Quattro as the clutch began sticking and hmm I noticed a clunking sound. They asked model specific questions I don’t typically get with other shops. Then they looked it over. As it turns out, embarrassingly, my floor mat was the culprit. They checked everything else over, and gave it a clean bill of health. Out the door for ~$130. They could have replaced all of it, and I would have been none the wiser, and it would have cost 10-15 times as much. So grateful for their integrity. They earned my business that day.

Reply from the business:

May 24, 2023

Hi James thanks so much for leaving this great review, we are glad we could help service your Audi!

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Nicole Hofstetter

May 24, 2023

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I recently had my 2011 BMW in for service and I could not be happier with the result! My front differential needed to be replaced along with a few other smaller repairs and Dells provided wonderful Customer Service, very fair prices and had all of the work done timely! I would recommend Dell's to anyone who has a BMW and needs service done. Great pricing and Becca does a great job!

Reply from the business:

May 24, 2023

Thanks for getting your BMW serviced with us, Nicole! We appreciate the review!

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Curt Wainwright

May 24, 2023

StarStarStarStarStar

My first visit to Dell's as I recently purchased my Porsche Boxster S late last fall and I brought it in for a full vehicle inspection. I'm very pleased with the service and communication that was provided and will be using Dell's in the future to service my vehicle.

Reply from the business:

May 24, 2023

Thanks for your wonderful review, Curt!

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