Dell's Service Center Repair & Service for Audi, BMW, Jaguar, Land Rover, Mercedes, Porsche, Volkswagen, & Volvo in Green Bay
Auto body shop in De Pere, Wisconsin
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Top service in front and top skills in back. You can tell that they take pride in what they do by how they treat their customers from start to finish.
Reply from the business:
Dec 24, 2023Thank you so much for your kind words, Nick! We are thrilled to hear that you had a positive experience with our service. At Dell's Service Center, we take great pride in delivering quality service and showcasing our skills. Treating our customers with the utmost care and attention is a priority, and we're delighted that it reflects in your experience from start to finish. Your feedback is truly appreciated, and we look forward to serving you again in the future!
You can’t find a better place to get your car serviced than Dell’s. The customer service and staff knowledge and friendliness is second to none.
Reply from the business:
Dec 24, 2023Thank you so much for taking the time to share your positive experience at Dell's! We are thrilled to hear that you found our car service to be exceptional. Our team takes great pride in providing quality customer service, and we're delighted that you noticed our staff's knowledge and friendliness. At Dell's, we strive to create an environment where our customers feel valued and confident in the service they receive. Your kind words motivate us to continue delivering the best possible experience for all our customers.
Have been here in the past, but this last time they said i needed extreme engine work, i took it elsewhere and they found that i didnt. I think it is because my car is older and not in perfect condition that they just didnt want to work on it. I would have rather they just tell me they dont want to work on it as i have now lost trust in them.
Reply from the business:
Dec 24, 2023Hello - please feel free to reach out to (920) 494-2860 with any further comments, concerns, or suggestions you wish to share. We would love to hear you out and make things right.
They always take do a great job with my vehicle, and do it with a detailed report and great customer service. I highly recommend Dell's if you are looking for a place to service your import.
Reply from the business:
Dec 24, 2023Thank you so much for your kind words and for choosing Dell's for your vehicle service needs. We're delighted to hear that you consistently experience great service with us. Providing a thorough and detailed report is a key part of our commitment to transparency, and we're glad it has been beneficial for you. Your recommendation means a lot to us, and we appreciate you taking the time to share your positive experiences.
I wish I could leave 10 stars for them. They were able to get me in on short notice, and actually FIXED my problem, instead of putting a band-aid and creating more problems. It was a pleasure to work with Becca, as she took care of me from the very start. Prompt, professional, and precise. What more can you ask for?! THANK YOU
Reply from the business:
Dec 24, 2023Thank you so much for your incredibly kind words and the virtual 10-star rating! We're thrilled to have exceeded your expectations. Getting you in on short notice and addressing the issue properly is always our goal, and we're delighted to hear that your problem was not just patched up but genuinely fixed. Becca is a valuable member of our team, and we're glad she provided you with prompt, professional, and precise service from the start. Your satisfaction means the world to us, and we appreciate your acknowledgment. If there's anything more we can do for you in the future or if you have any feedback to share, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!
I was very pleased with my service experience at Dells Service. They had my diesel Land Rover up and running very quickly. Thank you
Reply from the business:
Nov 24, 2023We're thrilled to hear that you had a positive service experience and that your diesel Land Rover was up and running quickly. Thank you for choosing us for your automotive needs, and if there's anything more we can do for you or if you have any further feedback, please don't hesitate to let us know. We appreciate your trust and look forward to serving you again in the future.
Dell's Service Center is too notch and really caters to the elevated clientele and their pricy vehicles. I docked one star because they are expensive.. I guess you get what you pay for...
Reply from the business:
Nov 24, 2023Thank you for taking the time to share your feedback. We're pleased to hear that you find our service center to be of top-notch quality and that we cater to the needs of our valued clientele and their premium vehicles. We understand that our pricing may be on the higher side, and we appreciate your honesty about this. We strive to provide exceptional service, and we believe it reflects in the quality of work we deliver. We're glad to know that you see the value in what we offer. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We look forward to serving you again in the future.
They got my car in fast and we’re willing to go the extra mile to make sure I was satisfied. I was very pleased with my service and wouldn’t take my car anywhere else
Reply from the business:
Nov 24, 2023Thank you for your wonderful review! Customer satisfaction is our top priority. We're honored that you chose us to service your vehicle. Anything you need, let us know!
This is the first negative post I have ever made. I brought my car to Dells for the first time a couple days ago for an oil change & to check the rear camera because it fails to work 10-20% of the time. After work was complete & they charged me $301 for oil change & diagnostics the rear camera did not work at all. Later in the day they called me w a quote of $900 plus to replace camera. I choose not to replace the camera because I expected it to work 80-90% as it had prior to them looking at it. I called to inform them & was passed around to different people and given multiple excuses as to WHY it might not work now: it’s loose, it looks yellow, it’s corroded, it’s the moisture from the rain. The manager proceeded to argue with me with no solutions &then hung up on me. I tried to call them back & they refused to discuss the issue with me.
Reply from the business:
Nov 24, 2023Hi Ann - please feel free to reach out to (920) 494-2860 with any further comments, concerns, or suggestions you wish to share. We would love to hear you out and make things right.
I heard of Dell's from a friend, and he had nothing but good things to say about them. So, I took my 2012 BMW to them to have my timing belt replaced and my fan belt. They showed me pictures of how bad my chain guides were and how lucky I was to have bought the car in. The work they did on it was fantastic! They even called me a few days after to ask if I was happy with the work they performed. They are the only shop I trust to work on my car and their staff is also outstanding! I highly recommend them to anyone who needs work done on their car.
Reply from the business:
Nov 24, 2023Thank you for your great review, Bruce! We're glad you trusted us to service your vehicle. Anything you need, let us know!