
Dell's Service Center Repair & Service for Audi, BMW, Jaguar, Land Rover, Mercedes, Porsche, Volkswagen, & Volvo in Green Bay
Auto body shop in De Pere, Wisconsin
0
0 Reviews
I recently had my vehicle serviced and there was an issue that was undetected afterwards. Dells took full accountability and stuck by there 100% satisfaction guarantee and addressed the issue immediately. Dells went the extra mile to reassure the issue was resolved and wouldn't happen again. In short terms I highly recommend dells auto and would not take my vehicle anywhere else.
Reply from the business:
May 17, 2024Thank you for your kind review Vincent. It's always our goal to take care of our long term customers. We appreciate your business and look forward to continuing to work with you!
Had my BMW 640I X drive battery replaced and Dells Auto did not install/egister battery proerly, called them back with the issue but they completely dismissed the issue. Now I will have to take care to Appleton BMW. Very poor service. I would avoid Dells Auto Green Bay in future.
Reply from the business:
Apr 24, 2024Hi Achal, we are sorry to hear you are having troubles with your BMW. We had replaced your battery per your request, without any diagnostics, back in January but we have not heard from you since, we are not clear on what concerns or issues you are having currently. If you are having an issue with the vehicle, we would be happy to check it over. Please reach out to us at 920-494-2860 if you would like to discuss what is going on with your vehicle.
Outstanding Service! My car was fixed very quickly with no issues.
Reply from the business:
Feb 24, 2024Thank you for your review, Jim! We are happy to hear that we were able to provide you with a positive experience!
Dell's Service is fantastic!!! I have a 2015 Audi Q5. I have been going to the big dealership in the Valley (starts with B) for decades. Sadly, over the past couple years, B's service has deteriorated to awful. Dell's has saved the day! Great Pricing! Great Quality! And best of all... Spectacular Service!!! 🥳 I can't thank Dell's enough!
Reply from the business:
Feb 24, 2024Thank you for the kind words
Chris was very helpful answering my questions, and informing me of what was going on with my Range Rover Sport. They were fair, and quick to diagnose issues. I would definitely recommend to others, and will be back (although hopefully not for a very long time).
Reply from the business:
Feb 24, 2024Thank you for choosing us! We're pleased that Chris provided helpful answers and kept you informed about your Range Rover Sport. We appreciate your recommendation and hope your next visit, although hopefully far off, is just as smooth!
Always reliable, honest, fairly priced service. The staff is fantastic to work with and always communicate clearly what they’re doing and what your visit will cost.
Reply from the business:
Feb 24, 2024Thank you so much for your kind words! We strive to provide reliable, honest, and fairly priced service to all our customers. Clear communication and transparency are key values for us, so we're delighted to hear that you've had positive experiences with our staff. We appreciate your support and look forward to serving you again in the future!
You can trust Dell's with your Euro! They are one of a few services that specialize on Euros and can install tunes (I got an APR tune from them), solve complex electrical issues, or provide regular scheduled maintenance for a reasonable price. Another great thing is that a lot of times you can get an oil change appointment on a short notice! I stumbled upon Dell's while searching for a place to get a DSG oil flush for my Golf R, and I was pleasantly surprised by their prices, which were half of what the VW/Audi dealer quoted me. I've never had any issues like oil spills, broken clips, scratches, or any things of that nature. Their technicians pay attention to detail. One thing I really appreciate is that after each service, they provide a summary with photos and videos of any additional work that might be needed, such as a video that shows play in your control arm. I've been bringing my Golf R, Jetta JLI, and R56 Cooper S here for maintenance since 2020. Their service advisors are on the next level! I've never got such a great service at any dealership.
Reply from the business:
Feb 24, 2024Wow Valeriy! Thank you so much for your great review. I appreciate the trust you place in Dell's for your Euro vehicles! Our specialized services, reasonable pricing, and attention to detail make us proud to be your maintenance choice since 2020. Thanks for highlighting our service advisors and their commitment to providing a great experience!
I found Dell's online after I had a terrible experience at Broadway VW. I decided to give it a try and I cannot believe how amazing my experience was there. Rebecca Anger was amazing at communicating and they got my car in and done in the amount of time promised and for a reasonable price. Dell's has earned my business and I highly recommend them!
Reply from the business:
Jan 24, 2024Thank you for choosing Dell's! We're thrilled to hear that your experience with us was a positive one. We appreciate your recommendation and look forward to serving you again!
Dells was very helpful when I brought my car in to figure out what is wrong with it. They were all very kind and very knowledgeable. I would recommend dells to anyone.
Reply from the business:
Jan 24, 2024Thank you for your recommendation! We're pleased to have been of help with your car. Our team at Dell's takes pride in being kind and knowledgeable. If you or anyone you know needs assistance, we're here for them!
Just an overall great organization. Family run business, employees who care and highly skilled personnel. I would highly recommend Dell's
Reply from the business:
May 24, 2023Thanks so much for the great review!