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Silver Lake Auto & Tire Centers Brookfield

Auto body shop in Brookfield, Wisconsin

5
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43 Reviews and Ratings
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John Losee

Apr 24, 2024

StarStarStarStarStar

What a fantastic auto care center. I literally ran over an Allen wrench a mile down the road from them and punctured my tire. It happened 45 mins before they were closing. I called in desperation to see if I could limp my car over to have it patched. Trevor answered and graciously said no problem. Pulled in and they had the tire fixed in less than 30 mins. Incredibly grateful and thankful for their great service.

Reply from the business:

Apr 24, 2024

John, thank you! We appreciate your 5 star review. We're glad you're okay and that we could help repair your tire and get you back on the road safely. If you need anything, give us a shout, and we'll take care of you and your Hyundai. Have a great rest of your week.

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Dan V

Apr 24, 2024

StarStarStarStarStar

How service should be done!

Reply from the business:

Apr 24, 2024

Thank you for the 5 star review Dan! I'm glad we could provide a positive auto repair service experience. If you have any questions or need further assistance with your vehicle, reach out, and we'll gladly help. Have a great rest of your week.

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Rami Mardini

Apr 24, 2024

StarStarStarStarStar

Amazing people to work with. Cameron and Josh were great help when my car needed a push to the shop. Appreciate and recommend them 10/10

Reply from the business:

Apr 24, 2024

Rami, thank you for the five stars! We appreciate your kind words and trust in our team. Cameron and Josh are great; we will pass on your kind words. We're glad we could provide top-quality auto repair services for your Mercedes. If you need anything, call, and we'll gladly help. I hope you have a great rest of your week.

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Cynthia Herron

Apr 24, 2024

StarStarStarStarStar

Sliver lake Auto has all my business what can I say honest friendly not pushy to have things done they do Great work fair pricing nice to have a place you trust

Reply from the business:

Apr 24, 2024

Cynthia thank you for the excellent 5 star review! We appreciate your continued trust in our team at Brookfield. Integrity is at the core of what we do; providing you with the information to make repair decisions is our standard. I'm glad we could service your Chevrolet with a complete brake service, oil change, and new tires for a safe and smooth drive. If you have any questions, call us and we'll gladly assist you. Have a fantastic rest of your week.

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Benjamin Schimm

Apr 24, 2024

StarStarStarStarStar

Reply from the business:

Apr 24, 2024

Ben, thank you for the 5 stars! We appreciate your trust in our team with your Toyota and are glad we could provide an excellent experience. Your front and rear strut replacements, oil change, and engine coolant system flush and refill should get you back on the road safely and smoothly. If you have any questions or need anything, call us, and we'll gladly assist. Have a great rest of your week.

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Jennifer Wareham

Apr 24, 2024

StarStarStarStarStar

Silverlake always takes excellent care of us. Especially happy with their knowledge and care helping our daughter with her car. We never have to worry about second guessing a quote as they are always fair and very high tech. The ride home in the Tesla was a fun bonus. Israel helped us this time and he had a loaner ready for me when repairs were anticipated to take longer than expected. Then they got me back into my car earlier than we’d hoped. Highly recommend them any day!

Reply from the business:

Apr 24, 2024

Thank you Jennifer for the 5 star review! We're happy to hear about your positive experience, especially the special mention of Israel's exceptional service. Our goal is always to make sure you and your family are well taken care of, providing quality auto repair for peace of mind. Your Volvo is all set for a smooth and safe ride with new brakes and fluid exchange. We're glad you enjoyed the Tesla ride and the convenience of our loaner vehicle service. Your recommendation means everything, and we look forward to continuing to serve you with the same level of care and expertise. Have a great weekend.

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Kevin Peters

Apr 24, 2024

StarStarStarStarEmpty Star

Amazing customer service. Loaner car option is great. Customer drop off and pick up is fantastic. Communication is top notch. Appointment availability is wonderful. Only issue is the labor rate seems high but they’re more than happy to let me do what repairs I can and then finish whatever is beyond my capabilities.

Reply from the business:

Apr 24, 2024

Thank you for sharing your experience and for the review! We appreciate your continued trust in our team at Brookfield for your auto repair needs. We're thrilled to hear you enjoyed our excellent customer service, convenient loaner car option, and our efforts in communication and flexibility with appointments. Our team is always happy to work with you on your repairs and provide support when needed. We look forward to serving you again and aim for that 5-star experience next time! Have a great rest of your weekend.

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Tyler Asen

Mar 24, 2024

StarStarStarStarStar

Reply from the business:

Apr 24, 2024

Thanks Tyler! I'm glad our team could help with all your auto repair needs on your Ram truck. Have a great rest of your week.

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Kodi Bengston

Mar 24, 2024

StarStarStarStarStar

Had an amazing experience here. Don’t know any other place that takes pictures of what needs work/fixing. Very communicative when it comes to what NEEDS to get done vs something that can wait. 10/10

Reply from the business:

Mar 24, 2024

Thank you Kodi! We appreciate your trust in our team for your auto repair needs. We value transparency and communication about the health of our guests' vehicles. I'm glad we could provide fluid services and a replacement axle side seal for your Honda. Call us if you have any questions, and we'll gladly assist. Have a great rest of your week.

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Malcolm Holliman

Mar 24, 2024

StarStarStarStarStar

These guys were Excellent!!! Caught some things that another shop missed!!! Gave me a loaner while they fixed the issues with my vehicle!!! Thanks again for the Great service!!!

Reply from the business:

Mar 24, 2024

Malcolm, thank you! We appreciate your trust in our team at Brookfield for all your auto repair needs. We are always happy to help and provide our guests with a second opinion on their car for their own peace of mind. We are glad we could get your Lincoln a new water pump and transfer case assembly for a safe and smooth ride. We are pleased we could exceed your expectations. If you need anything or have any questions, we'll gladly assist you. Have a great rest of your week!

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