
Silver Lake Auto & Tire Centers Brookfield
Auto body shop in Brookfield, Wisconsin
0
0 Reviews
Very thorough and thoughtful problem solving to address my concerns. Also went above and beyond to accommodate my schedule with drop off, pick up, and delivery of my vehicle when done . Thanks!
Reply from the business:
May 17, 2024Sally, thank you for the five stars! We appreciate your trust in us with your Subaru. We are always happy to accommodate your schedule to deliver a seamless experience. Your oil change and tire rotation on your Subaru are all set and ready for the road. We are glad we could provide a positive experience for you. If you have any questions or need anything, please reach out! I hope you have a great rest of your week.
Reply from the business:
May 17, 2024David, thank you for the five star review! We're getting close to four years of serving you, and we'd like to thank you for trusting us for auto repair. It's been awesome serving you and your vehicles. I'm glad we could get your sweet Chevrolet an oil change and tire swap. You know where to find us if you have any questions or need anything else. Have a great rest of your weekend.
Reply from the business:
May 17, 2024Thanks for the 5 star review, Anthony! We appreciate your trust in our team with all your auto repair needs. We're glad we could provide an excellent experience for you. If you have any questions or need anything, call us, and we'll gladly assist. Have a great week.
Was looking to buy a vehicle from a private seller in the area and landed on Silver Lake to do the prepurchase inspection. Tyler was super helpful in the process. He provided a detailed inspection report and walked me through all noted issues as well as estimates to fix. I was able to get a good picture of what the vehicle's overall condition and made an offer based on that knowledge.
Reply from the business:
May 21, 2024Richard, thank you for the 5 star review! We appreciate your trust in our team for your pre-purchase inspection. We're glad we could provide you with a detailed inspection report that includes pictures so you can get a better idea of the vehicle's health. If you need anything else, reach out, and we'll gladly assist you. Have a great rest of your week.
Tyler Asen with Silver Lake Auto & Tire Center located in Brookfield, was amazing to work with. He was extremely knowledgeable and accommodating for a last minute job. He took the time to explain any issues they found with my car and provided reasonable solutions. I especially appreciate how thorough Tyler and his staff were in the maintenance of my vehicle.
Reply from the business:
May 17, 2024Thank you for the five star review Trista! We appreciate your trust in us with your vehicle. I'm glad our Service Advisor, Tyler, could help during your time with us; he's awesome. We're always happy to help you get your car back on the road safely and efficiently while providing an excellent experience. Your Kia with new tires is all set for the road. If you need anything or have any questions, call us, and we'll gladly assist. Have a great rest of your week.
Great communication, friendly and accommodating.
Reply from the business:
May 17, 2024Katrina thank you for the 5 star review! We appreciate your trust in our team. It was a pleasure serving you and your Honda. I'm glad we could get your vehicle a new battery for a smooth start. If you need anything or have questions, call, and we'll gladly take care of you. Have a great rest of your weekend.
Beware. They seem very friendly but charge a fortune. Wouldn't even give me a print out of my code reading. Then was charging $450 for diagnostic test. Seem professional but beyond expensive.
Reply from the business:
May 17, 2024Hi Tracey, we are glad you appreciated our warm hospitality and enjoyed the friendliness of our staff at multiple locations. We provided a complimentary scan of your vehicle, resulting in eight active codes needing attention. A complete diagnostic exam was recommended since it would require multiple scans of different systems. The results from the diagnostic exam would provide you with the data to make an informed decision about how to best proceed with your investment. Ben gave you a call to discuss in more detail but couldn't reach you. If you have any questions about the codes detailed in the picture we provided, please work with Ben directly (262-804-9969).
Reply from the business:
May 17, 2024Valerie, thank you for the positive review! It's been five years now. Time sure does fly by, and we appreciate all your trust and time with us. It's been an honor serving you and your vehicles for all your auto repair needs. I'm glad we could get you an oil change and fix your Acura's A/C. With warmer months ahead, this will be great. You know where to find us if you have any questions or need anything. Have a fantastic weekend.
Definitely would recommend Silver Lake Auto to anyone! They were nothing but amazing and transparent. Work was done professionally, efficiently, and at a fair price. Shoutout to Tyler for helping me get my car back on the road & a huge thanks to the awesome mechanics that worked on my car.
Reply from the business:
May 17, 2024Thanks Ryan, for the five star review! We appreciate your trust in our team for your auto repair needs. I'm glad we could repair your BMW with new intercooler hose clamps, a software update, an intake gasket, and a battery replacement. We're always happy to help get vehicles back on the road with a smile. If you need anything else or have questions, call, and we'll gladly assist. Have a great weekend.
Thank you Tyler and team! Your honesty and customer care are refreshing!
Reply from the business:
May 3, 2024Amy, thank you for the five star review! We appreciate your trust in our team to help with your auto repair needs. We're glad we could address your concerns and give you peace of mind knowing your car is taken care of. The engine coolant flush and inverter coolant refill should get you back on the road smoothly with your Toyota. We are happy to assist if you have any other questions or concerns. I hope you have a great rest of your week.