Heiser's Collision Center
Auto body shop in Brookfield, Wisconsin
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Great service and an excellent job on the body work.
My name is Ryan; owner of Road to Recovery Towing Service in Milwaukee. I came to Heiser collision on 76th Street on multiple occasions. Every time when I go to Heiser; I always encounter Disrespect, Racism, and unprofessional behavior from the SAME WHITE associates in the Body Shop. As an African-American and business owner; I will go to other people place of business with respect and professionalism. No matter what type of day I have; I won’t take my problems out on other people. People need to be aware of their surroundings and who they’re spending their money with. This place is bad for business and the public needs to know how they treat black ppl! I some with a manager and the problem keeps Occurring. Nothing has been resolved.
Jason and team did everything they could to get my car done quickly and kept me informed along the way. They provided a great loaner and were always pleasant to speak with.
The repair was estimated to be a couple weeks. The shop ended up taking well over 3 months to complete the repair. Even towards the end of finishing up the repair they were still ordering parts that they probably forgot about further stalling repairs. This is problematic as the weeks turned to months I had to pay more and more for rentals. The repair itself wasn't up to my expectations either. The silver trim around the window does not align properly. Poor quality work. If you want your car repair in a timely fashion and quality repair you might be better off trying somewhere else.
I'm still waiting for my car and it's been over a month
Very helpful staff
Communication is key they were easier and more convenient to talk to than the insurance company I love heiser thanks Pete!
Great fast service.