Walmart Auto Care Centers
Auto body shop in Shawnee, Kansas
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They are quick, good prices, good attitude. I will be back.
Horribly understaffed, didn't answer the phone so I drove there and waited 10 minutes. Noone offered to help me.
Needs more customer friendly service providing people at the counters
Gave me the wrong tires and almost made the experience really confusing. But the staff was nice
A short lady with glasses literally told me to come back two hours later after waiting in line in the cold for a tire change. She said they are doing all the oil changes first and it will take them a long time to get to my car which was fourth in line. She wouldn't even afford me the opportunity to leave my car with them as everyone was doing. She just told me to come back at 9 when another employee shows up. Which will make me have to wait longer for assistance with more people in front of me. I just left cause that was ridiculous. Whoever was doing the desk on this day of 12/31 should never do the front desk again. She literally lost business for walmart just by trying to avoid harder work. I never had anyone prior to today just push away my business like her, I was always given no problem leaving my car to be serviced. Especially being that I really needed my tires changed.
Was able to get right in for an oil change! Thankful to have a quick and easy experience.
I called 5 times no answer or sat on hold for the automotive department. The guest services told me to call another walmart. Poor service