
Walmart Auto Care Centers
Auto body shop in Shawnee, Kansas
0
0 Reviews
Wonderful service very curiosity and with reasonable cost you get service done while you are shopping around. Thanks guy’s
There needs to be a negative star rating system on here! I had a nail in my tire and I figured I’d call Walmart auto care service! See if they can get me in quickly for a quick simple repair! I called them and they would not! Answer the phone, after a period of time I got punted to customer services, the lady didn’t seem very happy to answer the phone🤔, told her I need to talk to auto care so she put me through to them, again no one answered so I got redirected back to customer service and the lady again was agitated that she was having to do her job and answer the phone! And said “look all I can do is page them AMD put you back through to them”, and put me back through to them again, again they didn’t answer and this happened 2 more times before she said,” well obviously they don’t want to answer the phone, I can’t help you “, and proceeded to hang up. After eating over 35 mins of my time, I called another place and I got in and out of that place in 10 minutes. Walmart customer service was 100% unacceptable, complete garbage.
Nothing is ever in stock
Stood at the counter for 15 mins to be helped to be told to just pull up to the bay outside to be helped. Sat there for another 10-15 mins before I was helped. Then no one knew if they were able to take tire warranty. I feel like that should at least be something that the manager should know. Total waste of time when I could've just been told at the counter no we don't do that here.
Went to get a battery wasn't able to go in thru the service entrance said it was closed so I went around to the front of the store and went to automotive department and bought my battery cause they wasn't closed like the sign said! Little more work but got it done.
They are liars they literally are lazy and never want to do anything when it comes to your vehicle. I came to get one tire on and it took so long I could’ve gotten an oil change but they said it would take 3 hours but someone who pulled up after me got there’s done and out. Worst location ever.
They told me it will be 1 hour I waited 3 hours for an oil change went to check on my truck a couple of times and it was just sitting there for about 2 hours there are only three vehicles in the bay wasn't even filled up people working in the tire center we're very nice hate to give them a one-star but 3 hours is ridiculous