Precision Tune Auto Care
Auto body shop in Shawnee, Kansas
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Think twice before using this guy. He installed the wrong part than we discussed and then argued about why I needed the work done anyways. I brought my vehicle directly to the dealership mechanic afterwards and had my intuition confirmed. I wasted thousands on that mistake.
Reply from the business:
May 18, 2024We're truly sorry to hear about your experience. It's important to us that our customers feel they've received the best service, and we regret that wasn't the case for you. We'd like to learn more about your situation and see how we can make things right. Please reach out to us at +1 913-631-3714 at your earliest convenience.
I cannot believe the complacency. If you value your vehicle and your own safety, do not go here. They will not make sure the repair is done well, but they WILL make sure you pay the same price as a quality repair. I am missing bolts and a lug nut after TWO visits to get my brakes fixed, and they're still not fixed. My car left the lot even less safe than when I brought it in. Even if you cannot perform the work satisfactorily, there is no excuse for a missing lug nut. Just look at these photos. What a sorry excuse for a service center. I'm embarrassed to have trusted them.
Reply from the business:
Apr 25, 2024Hi Bryce, we're really sorry to hear about your experience. This is not the standard of service we aim to provide. We'd like to look into this matter further. Could you please reach out to us at +1 913-631-3714? We're committed to making things right. Please contact immediatley when something isn't right. It appears work was done in October of 2023 which is 6 months ago and it appears your vehicle has been worked on elsewhere since then. That makes it difficult to determine when and where an item was lost or not replaced. As for missing bolts on undercovers, each technician is responsible for documenting these on their report for instances like this. Thank you for your feedback.
Great affordable service. Friendly.
Reply from the business:
Apr 25, 2024Hi Cassie, thanks for the high rating and kind words! We're glad to hear you found our service affordable and friendly. Your feedback is much appreciated!
I don't know HOW they are getting these reviews, maybe some organization is stuffing the review box? These people are terrible! If it's not a completely simple problem ok maybe you will get by, but if its anything else you will get a LONG wait and A LOT of money and for NOTHING! You better listen!
Reply from the business:
May 21, 2024We're truly sorry to hear about your experience and we appreciate your feedback. We strive to provide the best service possible and it seems we fell short this time. We'd like to understand more about your situation and see how we can make things right. Please reach out to us at +1 913-631-3714 at your earliest convenience.
Got me in and out pretty fast and good customer service.
Reply from the business:
Feb 25, 2024Hi Gary thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!
Fixed my problem at a good price. Did a wayyy better job than the dealership! I highly recommend this place for any kind of car issue! My car was fixed fast and efficiently. They know what they’re doing! I will be coming back to fix my CPV!
Reply from the business:
Feb 25, 2024Hi Tasha, thank you for posting your positive review. Our team here at Precision Tune is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
If you need your car ,truck, van repaired. Darren will find fix and return your vehicle back to you in a day or two. Job done right and all parts have lifetime guarantee.
Reply from the business:
Dec 25, 2023Hi MICHAEL thank you for posting your positive review. At Precision Tune, we value your time and always strive to provide fast and efficient service. We are so pleased to hear our service was provided in a timely manner. We look forward to welcoming you back soon.
Reply from the business:
Dec 25, 2023Thank you for giving us a 5-star rating! We're happy to know that you've had a great experience with us and look forward to your next visit.
My name is Marcos and I brought my 2013 Kia optima to get an alignment and I was greeted by Darin who went out of his way to get my car taken care of and he got my car in a bay within minutes I was extremely impressed with the level of customer service and care provided this business is a must and the prices are incredible will definitely be back and I’m telling all my friends.
Reply from the business:
Dec 25, 2023Hi Marcos, thank you for posting your positive review. Our team here at Precision Tune is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
Owner and staff always prompt & always deliver when it comes to my cars. I do my own basic stuff, and if gets to be over my head. Well, let's just say, They can really do it all, I'm glad I found them almost eight years ago. Businesses obviously ran with quality and integrity.
Reply from the business:
Dec 25, 2023Hi Aaron, thank you for posting your positive review. Our team here at Precision Tune is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.