Firestone Complete Auto Care
Auto body shop in Overland Park, Kansas
Write a Review
0
0 Reviews
Had excellent service and let me know on some coupons that helped my total amount due drop about $80. Will bring my service back in near future for new tires.
Reply from the business:
May 24, 2023Hello Brandon, and thanks for your 5-star review! Glad to hear that you had a great experience with our team at this location! We appreciate you choosing Firestone, and hope you have a great rest of your day! ^Nicholas
Reply from the business:
May 24, 2023Hello Celina, we apologize for any negative experience you may have had at one of our stores, and we'd be happy to address your concerns. Please email us at socialcare@bfrc.com with the complete details, store's full address, your contact information, and any applicable invoice numbers. You are a valued Firestone customer, and we look forward to hearing from you. ^Shonya
My “new battery” that I just got in august already had to be replaced. Pretty sure I got scammed. Will never go here.
Reply from the business:
May 24, 2023Hello, Kevin. We're sorry to hear that your visit was unsatisfactory, and we'd like to get the management team involved to ensure that your concerns are addressed appropriately. Please email us at socialcare@bfrc.com with these details of your visit, the store's address, any related invoice numbers, and your contact information. We value your business with Firestone, and thank you for the opportunity to assist. ^Mariah
2 brand new tires purchased on the front end of my F250 and this is how firestone provided the final turnover after payment was provided. Both tires needed additional air. 70lbs for the front and 80lbs in the back. I’m not a happy customer after $670 was spent for this kind of work. Also look at the picture and see what the tire tech put on the paperwork. Looks like firestone techs needs to stop forging false documents provided to their clients.
Reply from the business:
May 24, 2023Hello Brandon, we apologize for any negative experience you may have had at one of our stores, and we'd be happy to address your concerns. Please email us at socialcare@bfrc.com with the complete details, store's full address, your contact information, and any applicable invoice numbers. You are a valued Firestone customer, and we look forward to hearing from you. ^Shonya