New Concept Auto Service

Auto body shop in Overland Park, Kansas

5
StarStarStarStarStar
46 Reviews and Ratings
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Matthew Hickman

May 23, 2024

StarStarStarStarStar

Nancy and Vicente were both very helpful and gave top notch customer service. I would highly recommend New Concept Auto to anyone looking for dealership quality without the dealership premium.

Google
Stephen C Young

May 20, 2024

StarStarStarStarStar

Reply from the business:

May 21, 2024

Thank you for the 5 star rating Stephen! We are glad you had a great experience with us. :)

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Dennis Chapman

May 17, 2024

StarStarStarStarStar

Very good experience!

Reply from the business:

May 17, 2024

Hi Dennis, thank you for the 5 star review! We are happy to hear you had a great experience with us and hope to see you next time. :)

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Teresa Burton

May 17, 2024

StarStarStarStarStar

Came in on 5/13 due to engine light issues and staff were very helpful. Appreciate how they explained the situation and provided detailed solutions. Very professional too! Highly recommended

Reply from the business:

May 21, 2024

Hi Teresa, thank you for the 5 star review! We're glad to hear that our team was helpful and provided clear explanations and detailed solutions for your engine light issue. Your recommendation means a lot to us. We look forward to assisting you again in the future!

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TJ Leonard

May 17, 2024

StarStarStarStarEmpty Star

Good service. Great attention to detail. Sometimes the parts take time to get in; that happens.

Reply from the business:

May 17, 2024

Thank you for the 4 star review TJ! We are glad you found the service and our attention to detail to be good. We appreciate your patience regarding waiting on the parts. We hope to see you again in the future so that we can provide you with a 5 star experience!

Google
Maureen Markland

May 17, 2024

StarStarStarStarStar

Discovered hole while changing oil and replaced the piece

Reply from the business:

Jan 24, 2024

Hi Maureen, thank you for taking the time to leave us a 5 star review! We are glad we could find a perfect match piece for the interior of your vehicle. Give us a call in the future if you ever need anything!

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Jon Williams (NecroicAnarchy)

May 17, 2024

StarStarStarStarStar

So helpful, they gave me a better diagnostic than a different mechanic and were very quick with the repairs. Will be back again soon!

Reply from the business:

May 21, 2024

Hi Jon, thank you for leaving us a 5 star rating! We're happy to hear that our diagnostics exceeded that of a different mechanic and that we could perform the repairs in a timely manner. We look forward to seeing you again in the future!

Google
Vanessa Sims

May 17, 2024

StarStarStarStarStar

I highly recommend New concept for anyone who wants their work done, quickly accurately efficiently, and a reasonable price

Reply from the business:

Apr 24, 2024

Thank you for the 5 star review Vanessa! We strive to provide our customers with prompt, precise, and efficient service at a fair price. Your satisfaction is our priority, and we're delighted to hear that we've met your expectations in these areas!

Google
James Clark

May 17, 2024

StarStarStarStarStar

These guys are good at what they do. Very clean knowledgeable and did the repairs in a timely fashion. I would recommend anyone when you go in holler. At mike, he'll take care of you

Reply from the business:

May 21, 2024

Hi James, thank you for taking the time to leave us a 5 star Google review! We are glad that we could complete the repairs in a timely manner and appreciate your kind words about Mike. Give us a call the next time your vehicle needs anything!

Google
Joshua Voorhies

May 10, 2024

StarStarStarStarStar

Great job explaining issues found and quoting work that needs to be done. Fast turn around.

Reply from the business:

May 17, 2024

Thank you for the 5 star review Joshua! Providing clear explanations and transparent quotes is essential to us, so we're glad that you found our communication helpful. Thank you for trusting us with your vehicle!