
Intercoastal Mortgage, LLC - Headquarters
Mortgage broker in Fairfax, South Carolina
0
0 Reviews
We worked primarily with Alex during our mortgage process and felt it went very well. As first time home buyers, we definitely went in not knowing what to expect and Alex was helpful and clear through the process. There were a few options presented to us when it came to determining the rate at the time and it was always easy to shoot over an email or hop on a call to get clarification. Communication via email about each step was very clear.
My husband and I had a wonderful experience working with Trey! We were so glad our realtor recommended him. As first time homebuyers, Trey took time to meet with us and go over every step of the home buying process. We felt confident moving forward with our mortgage, and so much less stressed knowing he and his amazing team at Intercoastal were there to answer any questions.
Rob is a liar and a narcissist and has absolutely no respect for his customers. If you have any self respect, then keep moving. This guy will waste your time all while acting like he can walk on water.
Not the best, unprofessional, yelled at when I raised issue about a bad appraisal. I was stuck with them at least through construction closing... Months later, when I informed them I was going with a local bank for the permanent mortgage, this was the email response I received: "My son forwarded your email to us. We did the hard part and got your home built with our best product. And low downpayment.. Not allowing us to quote a rate or do the perm loan is truly disappointing and not deserved. We truly wished you would got your construction loan with this local lender. Our team worked hard on your file. We will withdraw your file today. You and your lender will need to contact our construction department and please do not contact our sales team going forward we can not assist you or lender since you are not doing the loan with us.
Reply from the business:
Feb 16, 2023Hi Angela. We’re so sorry this experience did not meet your expectations.
My husband and I worked with Cindy for the duration of our home-buying process. We were actually recommended to her by a friend! She answered the tiniest and the biggest of questions, and helped us feel so comfortable and confident along the way. Excellent service all around!
Reply from the business:
Feb 16, 2023Thank you so much for your review! We're glad the process was easy for you!
Beth knows exactly what needs to be done and how to do it! House closings are always stressful so her calm efficient manner was greatly appreciated.
Reply from the business:
Feb 16, 2023Thank you so much for your review, Barbara!
Open communication on the whole process from start to closing. Intercostal was quick to fix any errors in documentation to not delay or postpone closing. Smooth process
Sam Polland is an amazing loan officer. He is in constant communication and I always know my clients are in good hands and will get to closing smoothly when working with Sam!