With lumber rates at an all time high, and the such an aggressive market I thought a construction to perm loan would be better option for me. To my dismay my lender, Senior Loan Officer Jacqueline R Wampler wasn't even worth the 7 min phone conversation that we had, nor the credit inquiry. I did an online application. Our first conversation  I receive no introduction, no alternatives, she didnt voluntarily provide any information to me, infact she didnt say anything to me other than i was on the other line ( there was a little phone tag going on). Our conversation consisted of her only answering the 5-6 questions i had, and she indirectly answered those question. When i asked if there was any flexibility on the loan amount  she said no, my DTI on the front end was 39% , i calculated 35% which she later confirmed. I also asked her about a conventional loan over a FHA she said well i didn't do conventional because your middle score was a 691 its need to be at least 710 ( although 620 is minium for conventional) and just flat out refused to give me the numbers for conventional loan. I asked about buying down the interest rate she said she couldn't say because the numbers can change which is something that other lenders had no problems answering. She also tried to tell me that using my land as a downpayment would equate to me having additional 22k which was a lie.  Maybe its because she felt like my loan should be backed by the government, and didnt think that i was knowledgeable or ask any questions. The next day i had followed up with her via email after playing with the numbers she gave because they didnt add up. Again she was very standoffish and indirect. I asked about the DTI of 39% and LTV. She says that internally they used a different numbers, that she used ( 4.25%  interest) incase the interest rate went up during the construction process which put my DTI at 39%. What's the point of even doing the pre- approval if its not an accurate depiction of where i stand ? My pre-approval had a rate of 3.25% which reflected a 35% front end DTI, so i didnt understand the relevance of her saying what they use internally. My LTV on pre- approval was 88%  which means that 22k didnt increase my buying power but just decreased the amount i would be borrowing from the bank which would decrease my DTI and mortgage payment but there was still no wiggle room for a higher loan. In essence she limited me a borrower in every aspect of the way and i was looking for some transparency. So I then ask if the rate does not go up during the construction would i be eligible for a higher loan? And she says no you would still get your pre- approval amount..... Lol okay Jackie, so you are telling me DTI is 39% just incase rates go up. But in the event that rates does not go up I would still only be eligible for the original approval amount? But FHA allow DTI to be 39% apparently! You want me to use a government backed loan because its  beneficial to you, but won't allow me to use the perks of FHA  to have leniency of have a higher qualifying ratio. I'll take my business else where too many red flags here, sounds like misrepresentation and deception if you ask me!  Nothing about my experience exceeded my expectations, I was not given any knowledge or understanding of the mortgage process,  and  Jackie most certainty was not proficient, concerned or proactive! Find you a lender that cares about helping thier clients and is willing to give you some guidance if need be.

Jackie and her team are very professional and get the job done.

My husband and I were referred to Vince Bacchi at Intercoastal Mortgage via a realtor friend. We reached out to Mr. Bacchi on Jan 6, 2022 to see what we could qualify for as first time home buyers. Mr. Bacchi instructed us to fill out an application online, he'd review it, and get in touch with us. We submitted the application that evening. It asked us what our employment history was and what our estimated income was. He had called my husband after "reviewing our application" and asked for our SSN's to run a credit check. After he runs our credit he requests 2 years of my husband's business tax filings and his schedules. It had been specified on our application that he started his business in April of 2021. He had worked under another local company for 8+ years prior. I sent an email back to Mr. Bacchi explaining that he doesn't have his tax filings because he hasn't filed his taxes for last year yet and hasn't been in business for two years. Mr. Bacchi responds with "Unfortunately we need 2 years tax returns on newly self employed borrowers. If you want to plan ahead for a future home purchase, do not let your accountant write off all the business profits. Yes that means paying taxes but it is the only way to derive income from self employed borrowers. We will be able to take another look at your file after you file the 2022 tax return. Call me if you have any questions. Thanks. Vince.". So, Mr. Bacchi ran our credit even though the application clearly stated he had only been self employed for a year. His credit took a 40+ point hit. He has worked hard on his credit the last 5 years and this type of unnecessary hit impacts his life and his business. When I reached back out to Mr. Bacchi expressing our frustration with the situation and seeing if there were other options, he did nothing to apologize or offer any type of rectifications. He essentially stated that the credit hit we took wasn't as bad as a credit card hit and that he doesn't see himself or any other lenders with any other options for us.

Sarah Stewart at MVB was so amazing to work with. I couldn’t imagine working with someone other than her. She put in a lot of work to help us, and was always super knowledgeable. I cant recommend MVB and especially Sarah Stewart enough. Overall i am Super pleased with my experience.

Chris and his team were great to work with. Solid service, excellent communication, and really felt like they did everything to get the financing that fit my situation. The process of buying a home went incredibly smoothly with all their help and advice. Would recommend them again in a heartbeat.

Beth got us approved when another lender couldn’t! We are 1st time home buyers and this was a very long and trying experience and Beth kept us updated and made our experience a little easier, my husband and I can’t thank her enough!!!

Outstanding Service. A 5 star program lead by Sarah!

The company was very professional and the mobile app was very easy to use. I would definitely recommend this company to anyone needing a home loan.