RoundPoint Mortgage Servicing LLC
Mortgage broker in Edgemoor, South Carolina
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All questions were answered completely and to my satisfaction. Thank you
Reply from the business:
Aug 16, 2022This is excellent to hear. Nothing makes us happier than learning about how we've made our customers happy. Thank you for sharing your experience with us!
The lady helping me was very nice to work with.
Reply from the business:
Aug 16, 2022This is excellent to hear. Nothing makes us happier than learning about how we've made our customers happy. Thank you for sharing your experience with us!
Our realtor actually recommended RoundPoint and I’m glad she did. We had a great experience with them from start to finish. Any questions we had were answered promptly and completely. All staff was very courteous and professional. Thank you for all your help throughout our home buying experience. Will definitely recommend you to friends and family. Keep up the great service.
Reply from the business:
Aug 16, 2022Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. Thanks again!
Excellent Customer Service
Reply from the business:
Aug 16, 2022We are so happy to hear about your experience. RoundPoint is committed to provide great customer service, and we appreciate you taking the time share this feedback with us!
Kevin and Matt are the best team around. We could never have done this without them. Home-buying is a long and honestly grueling process, but Kevin and Matt did everything to make the experience more pleasant. I would recommend them to anyone. They simplify the process, are prompt to respond, and make sure everything is fully understood and agreed upon, never hesitating to answer or explain any question! They are the best all around.
Reply from the business:
Aug 16, 2022We love to get feedback like this! We're so glad your experience with RoundPoint was so great. Thank you for sharing this information with us. We will share your feedback with our teammate and recognize them for the excellent customer service they provided.
The RoundPoint representative was immediately to resolve my technology issue!
Reply from the business:
Aug 16, 2022We are so happy to hear about your experience. RoundPoint is committed to provide great customer service, and we appreciate you taking the time share this feedback with us!