River States Truck and Trailer
Auto body shop in Roberts, Wisconsin
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Now I understand why everyone told me to drive here to get work done. This was by far the best freightliner experience I think I've had. Team was knowledgeable, straightforward, and fair. They get you in quick and out fast. Quality work! No one wants to break down, but I sure hope Im near river states!
Reply from the business:
May 17, 2024What a great review! Thank you for sharing. We love hearing the feedback and knowing you had a great experience with us. Please let us know anytime you need assistance – we would love to be able to help you again! Stay Safe!
Reply from the business:
May 3, 2024Thank you so much for taking the time to leave us a review. Your feedback means a lot and we are glad you have had such a positive experience! Your business is appreciated and if you should need help with your truck again, we would love to be able to help you again! Stay Safe!
Reply from the business:
Dec 24, 2023Thank you for taking the time to review River States Truck and Trailer. We love hearing feedback from our customers. We truly appreciate your business and look forward to the opportunity to help you out with your trucking needs again. We are proud of Nate and his team, thank you for recognizing them! Stay Safe!
I go for parts, that is all, haven't had any issues
Reply from the business:
Apr 24, 2024Thank you for taking the time to review River States Truck and Trailer. We love hearing feedback from our customers. We truly appreciate your business and look forward to the opportunity to help you out with your trucking needs again. Stay Safe!
We had a great experience with these guys and gals from the time we called for an appointment until we left with our fully serviced and repaired rig. Everyone we talked to was informative, kind and efficient. Great waiting area too.
Reply from the business:
Apr 24, 2024What a great review! Thank you for sharing. We love hearing the feedback and knowing you had a great experience with us. Please let us know anytime you need assistance – we would love to be able to help you again! Stay Safe!
Great to deal with Andrew
Reply from the business:
Jan 24, 2024Thank you for taking the time to review River States Truck and Trailer. We love hearing feedback from our customers. We truly appreciate your business and look forward to the opportunity to help you out with your trucking needs again. Stay Safe!
AVOID at all costs. I have Cascadia 2020 with the best warranty. My temperature sensor at the second axle stopped working so I stopped to change. From 9 AM to 8 PM, they change the sensor. I had the key and started to drive. After 8 days they called and told me I had to pay for repair. I have a second invoice with labour 1,188$ with a discount. They charge me 8 hours for labour. For the previous truck, they changed my AGR Cooler twice for 5 months and I paid twice. There are so many honest dealerships St Cloud, Appleton, Oak Creek, and Madison but this one always will milk for money. I think truck drivers deserve to know where to fix their own trucks. Never again
Reply from the business:
Jan 24, 2024Dear Mr. Dieva, We strive to provide each customer with a great experience each time they visit one of our locations and are sorry to hear your experience during your visit did not go as you had expected. We take our customers’ satisfaction very seriously and would like to speak with you regarding your experience. At your earliest convenience, can you please reach out to our service manager, Nate Sonnentag? He can be reached by phone at 715-749-3100 or by email at: natesonnentag@riverstates.com. We appreciate your feedback and hope to hear from you soon. Stay Safe
Busy , cause they good service place !
Reply from the business:
Dec 24, 2023Dear Mr. Barnhart, Thank you very much for the great rating/review! We work really hard to provide each customer with a great experience each time they visit one of our locations. We appreciate your review and your business and look forward to seeing you again. Stay Safe!
The only thing that they really had done for me specifically was to detail the inside of my truck, though it took some time to get the animal air out, they wanted to make sure it was to good standards for me. They were awesome with their professionalism. They really do care that the customers are satisfied!
Reply from the business:
Dec 24, 2023Thank you so much for taking the time to leave us a review. Your feedback means a lot and we are glad you have had such a positive experience! Your business is appreciated and if you should need help with your truck again, we would love to be able to help you again! Stay Safe!
Service and Parts are amazing and helpful. Class Act and everyone is very Professional. Only Freightliner I like to deal with across the NATION
Reply from the business:
Nov 24, 2023Dear Gary, Thank you very much for the great rating/review! We work really hard to provide each customer with a great experience each time they visit one of our locations. We appreciate your review and your business and look forward to seeing you again. Stay Safe!