River States Truck and Trailer
Auto body shop in Roberts, Wisconsin
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The worst truck service. Please don't come here unless you have no choice.
Reply from the business:
Jun 24, 2023Dear Bashir, We'd like to be able to speak with you regarding your experience as this review does not reflect the normal experience our guests have with us. We have searched for your name in our records and are unable to find your name or information to be able to contact you. Would you mind please calling or emailing our General Manager so we can help understand what went wrong with your visit. Our General Manager, Mike Renderman, can be reached at 715-749-3100 - or mailed at mikerenderman@riverstates.com. Thank you in advance for taking the time to reach back out to us. We sincerely would like the opportunity to speak with you regarding your experience
First time I've been in a dealership for a repair and DIDN'T end up needing a hotel room! So fast it's unreal, so helpful & friendly too! I hope the next time I break down, I'm in this area!
Reply from the business:
Jun 24, 2023Dear Sumone, What a great review! Thank you for sharing. We love hearing the feedback and knowing you had a great experience with us. Please let us know anytime you need assistance – we would love to be able to help you again! Stay Safe!
Very good place. Only Reason choosing this place to service my truck is Joe. He is on top of everything everytime!!!
Reply from the business:
May 24, 2023Dear Davit, Thank you so much for taking the time to leave us a review. Your feedback means a lot and we are glad you have had such a positive experience! We will be sure to share this review with Joe. Your business is appreciated and if you should need help with your truck again, we would love to be able to help you again! Stay Safe!
Very nice and helpful service department staff and parts department . Same day service .
Reply from the business:
May 24, 2023Dear Hakim, Thank you so much for taking the time to leave us a review. Your feedback means a lot and we are glad you have had such a positive experience! Your business is appreciated and if you should need help with your truck again, we would love to be able to help you again! Stay Safe!
Great people good service
Reply from the business:
May 24, 2023Dear Catman, Thank you for taking the time to review River States Truck and Trailer. We love hearing the feedback and knowing you had a great experience with us. Please let us know anytime you need assistance – we would love to be able to help you again! Stay Safe!
I strongly recommend this place. Professional service that they offer and kindness of people that works here. made if I could Leave this review with 10 star I Would , Also I would like to mention Nate Sonnentag is super/ very polite gentleman, in no time he diagnosed my truck and offered me multiple solutions to fix it. Thanks you guys and I’m glad that I can have you as a Very reliable service for my fleet! Definitely would Recommend
Reply from the business:
May 24, 2023Dear Shone, Wow! What an amazing review. Thank you for providing us feedback and letting us know we are doing our best to provide our customers with unparalleled customers service. We appreciate you review and your business and look forward to being able to assist you in the future. Stay safe and Happy Holidays!
Retuning to this place and leaving again with smile on my face! I really do appreciate kindness and professional stuff here! Brady is amazing guy that always handles my issues with no problems and I had to mention that because this guy have so nice approach whenever I show up, with all my questions and concerns. Thanks again guys and see you again!
Reply from the business:
May 24, 2023Dear Uros, What a great review! Thank you for sharing. We love hearing the feedback and knowing you had a great experience with us. Please let us know anytime you need assistance – we would love to be able to help you again! Stay Safe!
Reply from the business:
May 24, 2023Dear David, Thank you very much for the great rating! We work really hard to provide each customer with a great experience each time they visit one of our locations. We appreciate your feedback and your business and look forward to seeing you again. Stay Safe!