Scott, Jeff and the rest of the crew are focused on making sure your experience here is the best around. From the moment I walked into the dealership to the moment I left (with my purchase), I was impressed with how they put the customer first and made sure I was 100% satisfied. I had been to 3 other Ford stores in the area and Bergstrom Ford Oshkosh is the place to go for your next vehicle.

My daughter recently experienced a blown tire on her Ford Edge. As I do not live in the area, I struggled with finding a replacement set for decent pricing. It's very hard to judge local businesses when you don't live or are familiar with the area. I have heard good things about Bergstrom in the past and saw they were having a tire sale. I decided to call and inquire about the tire specials. I was connected with Kevin Timper (Service Manager) who went way above and beyond to help me out. He immediately sent me 3 quotes on tires that he had available in the price range that I was looking for. He also informed me about all of the specials and rebates that I could take advantage of with my purchase. After doing my due diligence, I found that Bergstrom was able to offer the best price in the area. Kevin worked with his team to make sure that my daughter's car was taken care of - that very same day. Thank you for all of your help and pushing this through quickly.

As an old sales advisor at this location I came in with high expectations. Ben and team went above and beyond your normal sales experience! I’m glad to see my old home is doing well and continuing the great service.

I was very pleased with Zack from the Oshkosh Bergstrom Ford dealership. Zack did an amazing job with excellent service and a very friendly smile. His whole attitude was to make everything up front with no surprises. I definitely recommend him and his Sales Manager was no pressure, just wanted to make sure things went smooth. The best experience I’ve ever had with a dealership. And, I’m not easily impressed. I love my new Mustang!! Thank you Zack!!

TL;dr/ Too long; didn't read... Go with Matt L. and Zach S. I looked on the Ford site for what I wanted and made my decision. I walked into the shop and Matt was who I was looking for based on the Google reviews. Luckily, you can find him at the first desk to the left as you enter. I told him I don't need to be sold to, I know what I want, I just need a price to put in the order today. He checked to make sure it wasn't a restricted vehicle due to Ford's demand. Luck had it, I could order my dream car!!!! Matt helped me make sure exactly what I wanted was applied to my order. Send it. The best thing about my experience is the way Matt consulted me about the reality of the market and process. This is absolutely critical in selecting a salesman to help with your purchase. I ordered my Mustang on April 20 and he said to expect production to happen as early as early August, with a 3-4 week delay for shipment due to the bottleneck of trucking all the orders (and general lack of truckers/drivers in the US currently). He got me set up with the Ford order process so I was updated that my order was accepted, when my vehicle was scheduled for production, and when it was built and ready to ship! How cool is that?! Surprise call to him when it was built about financing timing and such. He let me know the scheduled time was risky and to wait until it arrived on site. On 8/5 it was built, 8/17 it arrived on site, and Matt let me know it did and he'd have it ready to pick up on Friday 8/19 in the morning so they could take the time to prep it and make sure it's 100% for me. Friday the 19th I took delivery. I went with the Ford Credit financing because they beat my local credit union offering by 4% less interest!! I got the 8-year extended warranty as well as other coverages. Matt explained everything to me. I also talked with Zach, the sales team leader about the gap insurance options, so I had more understanding when I talked with Matt at delivery. Zach helped me push the financing through the process to make sure I could take delivery the next day. Matt and Zach are a dynamite pairing. If you are buying a Ford from Bergstrom in Oshkosh, these two gentlemen are who you need to work with. - 2022 Mustang EcoBoost Premium, 201A group, spare tire, Atlas Blue Metallic paint, Mustang Grabber Blue interior seat stitching accent (not pictured). 500 miles on it from 8/19 to 8/23.

After many years of car purchases, from several dealerships, in multiple states, I finally found the Ultimate place for buying my vehicles. I can not give Bergstrom Ford in Oshkosh enough stars. Excellent service, wonderful staff, and a dealer that worked extremely hard for me to get into a quality, reliable vehicle, that fit my budget and family. Thank you Bergstrom, you have created a life long customer.

EDIT: Not sure if I had a different technician, but my next experience was significantly worse. I originally gave a 5 star, but I came out of my next visit with more issues than I started. I spoke with the Service Manager and he was a nice enough, but overall a frustrating experience. I came in with my radio being messed up, and somehow left with a dead battery (after buying it less than 12 months ago with no issues) and my car alarm going off anytime I use the automatic start. I replaced the battery on Warranty, but the car alarm was a big issue that has never happened since I have had the car for numerous years. The service manager was nice enough, and spared some of his time and kindest. I know he can only do so much to help me. But I would not recommend going to a place where you come in with a good battery and you somehow leave the place with a faulty battery or other issues. Seems like mistakes were made on my vehicle and no one was willing to take accountability on it. I think it would be unwise to take the car back here and have more issues arise after each visit, which is why I am going to go elsewhere for service. Original: I have been to many car dealerships and this is the best service i have received. They were honest, helpful and flexible. I really appreciated their service and most certainly will plan on going back there again.