
Monro Auto Service and Tire Centers
Auto body shop in Milwaukee, Wisconsin
0
0 Reviews
Fixed my leaking tire overnight. The manager is friendly and willing to help get you back on the road. The cost was a little more than I expected but it seems everything these days it's a little more than I expected. Thanks Monro!
Reply from the business:
Mar 24, 2024Johnh, thank you so much for the positive review!
Noticed some vibration when braking earlier in the week so I knew I was gonna need my brakes checked but had a very busy week ahead of me and was hoping to get it fixed next week but experienced metal grinding sounds while driving and knew immediately this needed to be fixed asap. Found Monro Auto and called first thing in the morning to see if they could check out my car. They mentioned they had a full day booked but still accepted me to drop my car off and within a few hours checked it out and told me I needed new pads and rotors. Couple hours go by again and I’m told the calipers were fried as well and needed to be replaced. I was surprised by the extent of the repairs and cost but each time they called and informed me of the issue and price. Also had told me that my battery was dead and needed a new one, total surprise to me but I found it beyond normal customer service to have done an inspection on my car without me even asking for it and informing me openly about the issues. They managed to also find a couple coupons and saved me some money which was greatly appreciated. All this on a Saturday no less! I will gladly bring my car back to them for any future repairs.
Reply from the business:
Apr 24, 2024Alex Hamil, thank you so much for the positive review!
Alternator went out and Monroe came to the rescue. Friendly guy at the desk, quick diagnosis and we were fixed within a day. Helpful with recommendations and overall great service
Reply from the business:
Feb 24, 2024Michael Glover, thank you for your kind review; we are happy to pass along your comments to the team here at Monro Auto Service And Tire Centers!
Excellent service
Reply from the business:
Feb 24, 2024Alfred Murillo, thank you for your kind review; we are happy to pass along your comments to the team here at Monro Auto Service And Tire Centers!
Staff and management were excellent and very helpful. Online scheduling was easy
Reply from the business:
Feb 24, 2024Eric Vincent, thank you for your kind review; we are happy to pass along your comments to the team here at Monro Auto Service And Tire Centers!
Great customer service and a fast oil change that included a tire rotation! Look for coupons online!
Reply from the business:
Feb 24, 2024Janis Salmeron, thank you for your kind review; we are happy to pass along your comments to the team here at Monro Auto Service And Tire Centers!
I encountered some challenges at the Monro location on the north side of Milwaukee. However, upon connecting with Nick, the district manager, the issue was promptly addressed. Subsequently, I visited the Monro branch at 6112 S 27th St, Milwaukee, WI 53221, where Abrahim and Pablo provided exceptional service. I am pleased with the resolution and intend to
Reply from the business:
Feb 24, 2024Thank you again for taking the time to let us know how we did. We hope you have a great day!
Always a great place to bring my car. The manager Pablo is great!! They fixed a tire leak I had and did a maintenance check. They did not pressure me to get a new tire but fixed the leak. Always professional, quick and efficient. I recommend.
Reply from the business:
Feb 24, 2024Steve, thank you for your kind review; we are happy to pass along your comments to the team here at Monro Auto Service And Tire Centers!
Called to set up an oil change for my truck on Friday, January 26th. Made the appointment for Sunday, the 28th at 2pm. Informed the guy that I would need to drop the car off before work and pick it up after I get off since I worked til 5 and they would have been closed by then. The Monro in Racine always did this for me so I figured I'd see if it was possible at this one. He said it was. Dropped my car off in Sunday, pre paid for my oil change and went to work. Walked about 15 minutes (luckily it was 35 degrees out...) and walked up to my truck to find all doors locked. Confirmed with the guy twice that he'd leave the keys inside, once during the scheduling of the appointment, and once upon drop off. Asked where the keys would be when I dropped it off and he said he'd call when it was done and see where I wanted them. Thought at the time he was using my phone number from when I scheduled the appointment since he didn't grab it when I dropped the car off. Never got a call that it was done and to find out where the keys would be. Rare situation for someone who is dropping off their car and picking it up after closing after pre paying but they should not have said this was possible if it couldn't be carried out as asked because I would have happily went somewhere else. I just figured the Racine location always did it and had great service with no issues that it could be done here. I was wrong! Cool dude, good job with the oil change but customer service to fix the situation and competence definitely lacked. Definitely won't be returning.
Reply from the business:
Feb 24, 2024Thank you for letting us know about your recent visit to Monro Auto Service And Tire Centers.
Reply from the business:
Jan 24, 2024Thank you very much for the high rating! We hope you will choose us again for your future automotive needs!