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Firestone Complete Auto Care

Auto body shop in Milwaukee, Wisconsin

4.5
StarStarStarStarHalf Star
45 Reviews and Ratings
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James Cobb

May 17, 2024

StarStarStarStarStar

Couldn't comment thru my receipt. I trust this place. They have always be efficient with got me back on the road in a orderly fashion. Thanks for the great work and great communication. That's another thing. Great communication. Back at it again. 02-03-2024. Only place in town I trust. Quality work and great communication as always.rhanks for always getting me back on the road Once again these guys are awesome at getting me taken care of. Thanks for you guys service. 5⭐⭐⭐⭐⭐⭐ Everytime 5-11-2024 Thanks Firestone

Reply from the business:

Sep 24, 2023

Hello James, We're delighted to hear that you had a five star experience! Thank you for choosing Firestone Complete Auto Care. ^Cali

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Terry Bacon

May 10, 2024

StarStarStarStarStar

I've been going to Firestone for the past 20 or so years and Tom Traxel has NEVER steered me wrong. I trust him very much.

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Sal Mosqueda

May 3, 2024

StarStarStarStarStar

Always a great crew at this location. Very quick service with open communication. Almost stopped going to Firestone altogether until I tried this location! Now I’m a Firestone cardholder 😅

Reply from the business:

May 3, 2024

Hi, there! Thank you for choosing Firestone! We appreciate your 5-star review and we look forward to working with you again. ^Mariah

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Me To

Apr 24, 2024

StarStarStarStarStar

They were nice, informative and kept me posted on what was going on.

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La' Wanda Bass

Apr 24, 2024

StarStarStarStarStar

TENS! TENS! TENS! ACROSS THE BOARD! EXCEPTIONAL Customer Service! Quick, yet efficient service on my vehicle. Friendly staff!Thank you!

Reply from the business:

Apr 24, 2024

Hello La' Wanda, and thank you for taking the time to write your 5 star review! Our team is grateful to have been able to service your vehicle, and get you back on the road safely! We appreciate your business with Firestone, and hope you have a wonderful rest of your week! ^Nicholas

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Sherlinda Cannon

Apr 24, 2024

StarStarStarStarStar

Came in because a friend referred me. It was the best decision I made. Met a guy name Tom, that knew the my problem right away. Ordered my part, called me back in and finished the job. Surprisingly, It wasn't pricey. Im just going to say, ask for Tom. Pretty cool dude, knows his stuff, and really can multi-task..

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Ron Blazel

Apr 24, 2024

StarStarStarStarStar

We have been going to this location for tires and service for about 20 years. Tom and his staff always are helpful and make us feel like we are getting great service without getting price gouged.

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Alicia Diaz

Mar 24, 2024

StarStarStarStarStar

Love Firestone I have found honesty here which goes a long way . When I wanted things done they reminded me I didn’t need it .friendly, efficient ,repairs in a timely manor although parking is frustrating there is a shortage of that ! Lol

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Jamay Naomi

Mar 24, 2024

StarStarStarStarStar

customer service excellent! didn’t pressure me on any decisions, let me know what was wrong with my car, and my bumper was hanging off they even put tape on it (quick temporary fix) without me asking!

Reply from the business:

Mar 24, 2024

Hello Jamay, We're so happy to hear that you had a positive experience at the store. Thank you for sharing this feedback with us. We value your business with Firestone Complete Auto Care. ^Cali

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Hannah Esch

Mar 24, 2024

StarStarStarStarStar

The staff was extremely friendly and helpful in making sure I understood my car's issues as well as what it would take to fix them. Tom, the manager, was especially kind and considerate in the care of my car and provided superb customer service.

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