
Lexus of Brookfield
Auto body shop in Lebanon, Wisconsin
0
0 Reviews
Alan Zinda took my concerns to heart. He understood what I was looking for and provided a perfect match. He is knowledgeable and takes great pride in his craft. This is the third vehicle I have purchased from Lexus of Brookfield and it won't be the last.
Reply from the business:
May 24, 2021Hi Juan, we're glad to hear you found our staff to be so informative and helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels.
I recently had the pleasure of working with Mr. Anthony Mayen, the sales manager at Napleton Lexus of Brookfield, while purchasing a car from overseas. From the beginning, Tony demonstrated exceptional professionalism and dedication, making this potentially complicated transaction remarkably smooth. Despite the challenges of buying a car sight unseen, Tony ensured that every detail was meticulously handled. He arranged all the logistics for the car to be transported from Wisconsin to Maryland, perfectly timing the delivery with my return from overseas. True to his word, the car arrived on time, exactly as promised. Throughout the entire process, Tony was always available to answer my questions and address any concerns I had. His responsiveness and helpfulness were invaluable and greatly appreciated. In summary, Tony exemplified what it means to be a great professional. His dedication and customer service were outstanding, and Napleton Lexus of Brookfield should be incredibly proud to have him on their team. I highly recommend Mr. Anthony Mayen and Napleton Lexus of Brookfield to anyone looking for a seamless and trustworthy car buying experience. Thank you, Tony, for your excellent service!
Reply from the business:
May 23, 2024Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Alan Zinda made my first experience with Lexus memorable. One of my main concerns was finding a vehicle that I could sit comfortably in, without hitting my head on the ceiling, as I am 6’3”. He was very knowledgeable and patient with me. One thing I really liked about him is that he gave unbiased advice about each model in terms of common concerns or complaints that customers had. I ended up going with the Lexus TX 500h F Sport which went above my expectations in a vehicle.
Reply from the business:
May 22, 2024Hello Tyler, thank you so much for sharing your recent experience with us, we work hard to provide each of our clients with the best automotive experience! We hope to see you again!
Great job working with Josiah Bouley
Reply from the business:
May 22, 2024Hi Mary, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Safe travels!
Alan Zinda and John Schloegl were wonderful to work with! Well worth the drive from Madison!
Reply from the business:
May 22, 2024Hi Rosanna, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
Working with Sam, Josiah, and Everett on the purchase of our new Lexus RX350 was the best experience. They made it quick and easy. Highly recommend any of these great guys! Super nice and accommodating 😊
Reply from the business:
May 22, 2024Hi Scott, thank you for your positive review. We're glad to hear that you found our team here at Lexus of Brookfield so helpful in the purchase of your new vehicle. Thanks again for the recommendation, and have an amazing day!
Great customer service and very kind and professional
Reply from the business:
May 19, 2024Kimberly, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
Stopping in and not knowing what I wanted, Al Zinda was very patient, very knowledgeable, thorough and super easy to work with. There was no pressure to buy and they made everything so easy. The entire sales team that works with Al, I thought also we’re very awesome to work with. I look forward to my new car and knowing that that entire team is there to support me on my journey.
Reply from the business:
May 20, 2024Hello Keri, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!
Josiah was a kind gentleman and a good salesman.
Reply from the business:
May 19, 2024Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Feel free to reach out to us if you need anything. Have a wonderful day.
Reply from the business:
May 17, 2024Hi Max, thank you for your high star rating. We're happy to see that your experience with us was excellent!