
Topel's Towing & Repair, Inc.
Auto body shop in Lake Mills, Wisconsin
0
0 Reviews
Efficient, reasonable and friendly. All around good people
Reply from the business:
Jan 24, 2024Thanks for the kind words, Derek!
love the place.. love the people...ALWAYS friendly and knowledgeable...
Reply from the business:
Jan 24, 2024Thanks for the review, Tim!
They were able to get 4 new tires very quickly and install them after I found a screw in the sidewall of one of the tires. Very good service and they respond very quickly. Cookies are a nice touch left in the car after service.
Reply from the business:
Dec 24, 2023Thank you for your kind review, Richard! We are glad to hear that we were able to promptly assist you and provide good service. Enjoy the cookies, and we look forward to serving you again in the future!
I have lived in Lake Mills for 9 years but had never had my car serviced by Topels before. From start to finish I was tremendously impressed with every interaction I had. I appreciated talking with someone about my concerns and then getting an estimate to review in advance (instead of hurriedly signing paperwork in the shop that I can't look over). I dropped my car off the night before and they had it done before my scheduled appointment time the next day. I was able to review all that was done to my vehicle, both my expected service and the multiple inspections, complete with photos as needed, through a link. What a great concept! Instead of my trying to scribble down recommendations that I don't understand and then talk with my spouse about it, I could just forward him a really clear summary, with costs for all recommended work. The employees I worked with were more than courteous and walked me through the process, being available for any questions. I picked up my car (which also had been washed!) and it had a little token of appreciation on the inside. Will definitely return--there aren't enough places who have impressed me this much with their customer service. KUDOS on a job super well done!!
Reply from the business:
Jan 24, 2024Thanks for taking the time to share your positive experience with us! We greatly appreciate your feedback and look forward to serving you again in the future.
Very professional outfit. While there was some of the usual upselling that you usually get at auto repair, I appreciated the transparency about prices and overall professionalism. The prices are fair and reasonable especially compared to dealerships. I will make them my go to repair shop. Well worth the drive from Madison.
Reply from the business:
Nov 24, 2023It was great meeting you Pat and having the opportunity to service your vehicle. Safe travels and thank you!
Very nice and easy to work with.
Reply from the business:
May 24, 2023Thank you Judy! We appreciate the opportunity to service your vehicle. Safe travels!
We were traveling from Milwaukee to Minnesota when we had some car trouble. The people at Topel's made room for us and got us on our way quickly and efficiently. I can't say enough about their service. Big thanks to them!
Reply from the business:
Nov 24, 2023Thank you Daniel! We were happy to help and appreciate your kind words!
I've been doing business with Topel's for two generations. Like their beautiful new building. Always excellent service, friendly and expert family and employee staff.
Reply from the business:
Oct 24, 2023Thank you for your continued loyalty! We appreciate your kind words about our new building and service.
Topel’s service is second to none. They always provide the best car care and cookies.
Reply from the business:
Dec 24, 2023Thank you for your kind words! We strive to offer exceptional car care and delightful treats. Your satisfaction means a lot to us.
Topel’s is the first auto repair facility that, as a woman, by repairs my car needs. I no longer have anxiety regarding taking my car in for repairs, only to be told that I need to do 18 unnecessary repairs. It really is a relief to be able to trust Topel’s staff and also trust that their mechanics will do the repairs correctly and That I won’t be returning in a few weeks for the same issue. I also love that the Owner, Tara, promotes breast cancer awareness through the month of October by participating in Brakes for Breasts. Love these guys!
Reply from the business:
Dec 24, 2023Thank you for your positive feedback! We're glad to hear that you feel comfortable and trust our staff.