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Topel's Towing & Repair, Inc.

Auto body shop in Lake Mills, Wisconsin

4.5
StarStarStarStarHalf Star
41 Reviews and Ratings
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Donald Childs

Feb 24, 2024

StarStarStarStarStar

A friendly employee arrived at my home w/in a half-hour and jumped the battery. I drove to the service center, left the car, and before the end of the day, the car was ready with a new battery and a complete trouble-shooting inspection. The whole team was friendly, knowledgeable and helpful. I will continue to seek service from them!

Reply from the business:

Apr 24, 2024

Thanks for the great review! We're glad you had a positive experience with us. We appreciate your recommendation and look forward to serving you again in the future!

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Doug Floren

Feb 24, 2024

StarStarStarStarStar

I had a very nice experience everyone there are very professional and very courteous I will be going back if I have any more problems with my vehicle thank you Topel's Towing and Repair you guys are awesome.

Reply from the business:

Feb 24, 2024

Thanks so much for the kind words, Doug. We're really glad to hear that you had a great experience with us. If you ever need anything else, don't hesitate to reach out. Take care!

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Granville Firewood

Feb 24, 2024

StarStarStarStarStar

Had several repairs completed at Topels over the last few years. Top notch service. Newer facilities, nice clean waiting room and building. Topels explained everything regarding the problem and service performed. Friendly. Online payment option available. HIGHLY RECOMMENDED

Reply from the business:

Feb 24, 2024

Thanks for the great review! We're glad you had a positive experience with us. We appreciate your recommendation and look forward to serving you again in the future!

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Katie Diehl

Feb 24, 2024

StarStarStarStarStar

Everyone at Topel's is incredibly kind, helpful, and professional. They were willing to tow my vehicle to the dealership in Madison on a busy day after a big snowstorm, but when I learned that they have a full service repair shop in Lake Mills, I decided to send it to them instead; I am certain that they repaired my vehicle much quicker than the Audi dealership would have. Ellen worked tirelessly with my insurance and communicated with me on a daily basis via phone calls and texts. As soon as the insurance approval came through, they completed the repair on my vehicle immediately. They even dropped a loaner vehicle off in my driveway for me. They exceeded every expectation I had, and I cannot think of a single thing they could have done differently or better. When I picked up my vehicle, there were cookies on the front seat!

Reply from the business:

Feb 24, 2024

Thank you for sharing your experience with us, Katie! We're so glad to hear that Ellen and our team were able to exceed your expectations and get you back on the road quickly. Enjoy those cookies!

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rdbuchli

Jan 24, 2024

StarStarStarStarStar

Topel’s is like family to me! They have always bent over backwards to keep my business and personal vehicles running and I can’t thank you guys enough!

Reply from the business:

Jan 24, 2024

We're thrilled to be like family to you and appreciate your kind words. Thanks a million!

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janice tutaj

Jan 24, 2024

StarStarStarStarStar

Great Customer Service. Got my car in for service at the time scheduled. Cookies were a nice customer appreciation touch at pick up.

Reply from the business:

Jan 24, 2024

So glad to hear you had a great experience, Janice. Enjoy those cookies!

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Mike Graceffa

Jan 24, 2024

StarStarStarStarStar

First time visit to Topel's to have an old car diagnosed and fixed. I was really over the top satisfied with how professional, knowledgeable, thorough and honest the team was. The communication was best-in-class. Really refreshing to have an automotive shop in my area that is focused like this on customer satisfaction.

Reply from the business:

Jan 24, 2024

Thanks for your kind words, Mike! We're glad to hear you had a great experience with us.

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Revi yt

Dec 24, 2023

StarStarStarStarStar

Reply from the business:

Jan 24, 2024

Thanks for the review!

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Ethan Floerke

Dec 24, 2023

StarStarStarStarStar

Reply from the business:

Dec 24, 2023

Thank you, Ethan! It’s been great working with you. Safe travels!

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Tina Schuenke

Dec 24, 2023

StarStarStarStarStar

Very timely and of course extremely knowledgeable. Very accommodating to the needs of the customer!!

Reply from the business:

May 24, 2023

Thank you, Tina! We appreciate the opportunity to service your vehicle. We are blessed with a great team, and we are happy it shows! Safe travels.

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