Caliber Collision
Auto body shop in Hartland, Wisconsin
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Daron and his team were extremely professional and helpful. They worked with my insurance and me! They got my vehicle done in a timely manner and returned it back to me nice and shiny! I was hesitant about going to Caliber Collision, but after the positive experience, I will defiantly go back for future work if needed(but hopefully not!!).
Second time I've had Caliber work on my car and felt very good about results both times.
In the end, everything looks good. Repair took much longer than I anticipated for such a simple fix. No metal damage, just a plastic spoiler being replaced. When the repair was completed, I didn’t realize (until a few hours after I got home) that the spoiler was completely loose and rattling. Figured out how to tighten it myself, but that seemed very unprofessional- disappointing. Great customer service and professionalism otherwise.
Reply from the business:
Feb 24, 2024Hi Aaron, thank you for your feedback on your experience at our location. We are committed to restoring the rhythm of your life and if there is anything we can do to improve your experience, please do not hesitate to reach out to our center. We offer a lifetime warranty on all of our repairs and are happy to take a look at any concerns you may have. We look forward to hearing from you. Caliber Collision (262) 691-2740
Great experience. Kept us informed.
Reply from the business:
Jan 24, 2024We believe in building trust through transparency. We are thrilled to hear you are happy with the updates we provided throughout the process. Let us know if you need anything in the future, peter.
Great repair! Unfortunately had to have my vehicle in twice in one year...they do outstanding work.
Reply from the business:
Jun 24, 2023Hi Jill, thank you for your wonderful review! We're happy to hear about your positive experience at our Caliber Collision location. Thank you for allowing Caliber to restore you to the rhythm of your life. Have a great day!
Caliber Collison took care of my daughter's vehicle a couple of weeks ago. I worked with Deena, who was a very friendly and knowledgeable employee. She was just awesome to work with. I would highly recommend this company to both family and friends.
Reply from the business:
Nov 24, 2023We are so grateful to have had the opportunity to work with you, Todd! Our commitment to outstanding customer service is always top of mind. We appreciate your business.
Check your battery and mark it.
Reply from the business:
Oct 24, 2023Thank you for letting us know. We strive to make the repair process as easy to navigate as possible. It sounds like we missed the mark here and ask that you contact us at communitymanager@calibercollision.com to help make it right.
Always willing to help with a friendly attitude. From the smallest request to a major repair. Been very happy with their company and work.
Reply from the business:
Oct 24, 2023We are glad you noticed, Brenda! We are committed to absolute customer satisfaction and the proof is in the details. Thanks for sharing!
Left front of car damaged and repaired at Caliber Collision
Reply from the business:
Aug 24, 2023Thanks Carol cohen! There is nothing more important than your safety and satisfaction. Thank you for trusting us with your vehicle.
Wow! I had such a great experience with Josh. I brought my car in and got a quick estimate, made an appointment and got my car back within a couple days. The whole process was smooth. The communication was awesome! Thank you!
Reply from the business:
Aug 24, 2023You can always count on us for friendly service and a seamless experience! Thank you for the feedback,Ambria. Our team appreciates you very much and we are glad to Restore the Rhythm of Your Life.