Victory Automotive Service

Auto body shop in Fall Creek, Wisconsin

4.5
StarStarStarStarHalf Star
40 Reviews and Ratings
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Brandon Adkins Adkins

May 23, 2024

StarStarStarStarStar

Herb and Victory Automotive are top notch! I had an emergency and they were able to get me in and out right away. The waiting room is clean and had great snacks while I was waiting. Great fast honest service!

Reply from the business:

May 23, 2024

Thank you for your kind words, Brandon! We're thrilled to hear that Herb and our Victory team could assist you promptly during your emergency. Providing a clean and comfortable waiting area with great snacks is all part of our commitment to excellent customer service. We appreciate your trust and look forward to serving you again!

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Shaun Cory

May 21, 2024

StarStarStarStarStar

Reply from the business:

May 21, 2024

Thank you so much for your FIVE star review, Shaun! We appreciate you!

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Jerry

May 17, 2024

StarStarStarStarStar

Reply from the business:

May 17, 2024

Thank you for the FIVE star review, Jerry! We appreciate you!

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Marsha Young

May 10, 2024

StarStarStarEmpty StarEmpty Star

Reply from the business:

May 10, 2024

Hello Marsha - thank you for your review, but we are certainly sorry to see our team did not provide a five star experience. Our Area Manager, Brian, would love the opportunity to speak with you personally to learn more about your recent visit. You can reach him at: Experience@VictoryAutoService.com. We look forward to connecting soon.

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Bonny Flowerette

May 3, 2024

StarStarStarStarStar

Thanks Victory for great service and good workmanship! Herb was wonderful getting me in right away and my vehicle was fixes and ready for pickup within a couple of hours. We love working with Victory and have found our auto repair and service solution for life!

Reply from the business:

May 3, 2024

Thank you for your kind words and loyalty to Victory, Bonny! We're thrilled that Herb provided you with excellent service and quickly fixed your vehicle. We're here for you whenever you need auto repair or service, and we look forward to being your trusted solution for life!

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Julie Letkiewicz

May 3, 2024

StarStarStarStarStar

It is not often you can find an auto center that you can trust 100%. Look no further. This place has beat prices for other auto centers when I have asked for quotes. They will NOT try to sell you other services that you don’t need. They will make recommendations on services you need to consider in the future which allow you to plan your budget accordingly.

Reply from the business:

May 3, 2024

Thank you so much for your glowing review, Julie! We're honored to be the auto center you trust 100%. Our commitment is to provide honest service and fair pricing, ensuring we only recommend necessary services to keep your vehicle running smoothly. We appreciate your trust and look forward to continuing to serve you with integrity and transparency. Drive safely!

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Kate Magnus

May 3, 2024

StarStarStarStarStar

I continue to be impressed by Victory Automotive Service Center in Eau Claire, WI. Service Advisor Herb has gone out of his way to assist with my auto needs. He provides fast, accurate, fair-priced, personable service. I feel at ease and welcome when I go to Victory to have my car serviced. Recently, I worked with Service Advisor Jake at Victory. He also went above and beyond to meet my cars needs and get me back on the road safely. The waiting room and bathroom are clean and the assortment of beverages while I wait for my car are appreciated. Thank you for the friendly, trustworthy service Eau Claire Victory Service Center team!

Reply from the business:

May 3, 2024

Wow Kate - you made our day! Thank you so much for your continued support and kind words! We're thrilled to hear that Herb, Jake, and team provided you with exceptional service and made you feel at ease during your visits. Maintaining a clean and welcoming environment for our customers is important to us. Your satisfaction and safety are our top priorities, and we appreciate your trust in our team at Victory! We look forward to serving you again in the future.

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Rocky Phillips

Apr 24, 2024

StarStarStarStarStar

I have always been more of a do it yourself-er when it cam to my cars, but when I got my first Audi and looked into how much more difficult it is to do even the simplest of tasks and how you need special equipment, I decided to take it in somewhere and I have heard nothing but good things about Victory, and they did not disappoint. All I had them do was an oil change and they did everything from checking the terrible wear on my tires, to telling me (and even sending me pictures to show they weren't full of $#*!) that my water pump was going out and it had the potential of taking out my timing belt. The honesty of this shop completely changed that all shops are crooks. Wouldn't go to or recommend any other shop. The honesty and knowledge that I got from Jeff was beyond what I ever expected. DO NOT GO ANYWHERE ELSE! 😉 Update: Brought in my Hyundai VT for an alignment. It shouldn't, but they continue to surprise me with the depth of work they do to make sure you have the most reliable service. They never surprise to me with their top-level work. Thank you again!!

Reply from the business:

May 24, 2022

Thank you so much for sharing your experience with us. You deserve a repair shop you can trust. We appreciate you choosing Victory to take care of your Audi!

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Allie Reynolds

Apr 24, 2024

StarStarStarStarStar

Reply from the business:

Apr 24, 2024

Thank you for your five star review, Allie! We appreciate you!

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Shane Draeger

Apr 24, 2024

StarStarStarStarStar

Good customer experience very helpful and informative!

Reply from the business:

Apr 24, 2024

Hey Shane! We appreciate your positive review! It's great to hear that you had a good customer experience with us and found our team helpful and informative. We look forward to assisting you again in the future!