Victory Automotive Service

Auto body shop in Fall Creek, Wisconsin

4.5
StarStarStarStarHalf Star
40 Reviews and Ratings
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Mathew Lansing

Feb 24, 2024

StarStarStarStarStar

Brought my car in for an alignment but found a part that needed to be replaced. Herb left the order open for me while I made the repairs and so I only paid once, even though they looked at it multiple times. Car is aligned, and Herb had great customer service.

Reply from the business:

May 24, 2022

Thank you for the kind 5-star rating, Mathew! We appreciate you!

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Brenda Krueger

Jan 24, 2024

StarStarStarStarStar

Jake was so kind and helpful when we were driving through, still 3 hours from home and had a warning light come on. He worked our car in the next day and made recommendations with fair pricing. Too bad we live so far away!

Reply from the business:

Jan 24, 2024

Thank you for sharing your experience, Brenda! We're glad Jake could assist you promptly and provide fair recommendations. While it's unfortunate that you live far away, we appreciate your kind words. If you ever find yourself in the area again or need remote assistance, feel free to reach out. Safe travels!

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Steve T

Jan 24, 2024

StarStarStarStarStar

I had a great experience. Herb is very knowledgeable and new exactly what my vehicle needed. Great staff and great service

Reply from the business:

Jan 24, 2024

Thank you for your great review, Steve! We love to hear that Herb knew what your vehicle needed, and that you felt well-informed and by our team. Serving the needs of our customer is paramount and we will always strive to provide top-notch service!

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Harry Jones

Jan 24, 2024

StarStarStarStarStar

Friendly service and quality work

Reply from the business:

Jan 24, 2024

Thanks for your kind words, Harry! We're glad you found our service friendly and our work of high quality. If there's anything else you need, feel free to let us know. We appreciate your support!

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Nicole Ditzer

Dec 24, 2023

StarStarStarStarStar

Mercedez Benz- 4 wheel replacement, thanks Herb!

Reply from the business:

Dec 24, 2023

Hey Nicole - big thanks for choosing us for your Mercedes Benz 4-wheel replacement! We're grateful for your trust and that you appreciated Herb's contribution. Safe travels on your new wheels!

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Bryn Romeis

Dec 24, 2023

StarStarStarStarStar

Reply from the business:

Dec 24, 2023

Thank you for your five star review, Bryn!

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Jeannine Costello

Dec 24, 2023

StarStarStarStarStar

Reply from the business:

Dec 24, 2023

Thank you for your five star review, Jeannine! We really appreciate your support.

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Neocrisis87

Dec 24, 2023

StarStarStarStarStar

Excellent fast service. Definitely coming back again

Reply from the business:

Dec 24, 2023

Thank you so much for leaving a positive review of your experience! We're so glad you found the service to be fast and excellent, and we look forward to serving you again!

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Faye Peterson

Dec 24, 2023

StarStarStarStarStar

These guys have always been good to us. Parts and service guaranteed, with a quick turn around. Went in this time to get my heat repaired, got it back to me by Noon, same day! Folks up front are great, Herb was nice and was able to answer all of my questions. I go here for all my service needs!

Reply from the business:

Dec 24, 2023

Hello Faye! We're thrilled to hear about your positive experience with us! Your satisfaction is our priority, and we're delighted that your heat repair was completed on the same day. We appreciate your trust in our service, and Herb and the Eau Claire team are always here to assist you. See you next time you need us!

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Jon Arbuckle

Nov 24, 2023

StarStarStarStarStar

Very fast and friendly service. Herb was very helpful and made the process easy!

Reply from the business:

Nov 24, 2023

Thanks for reviewing our shop, Jon! We love reading that Herb was helpful and made the process easy. We appreciate you!