Firestone Complete Auto Care
Auto body shop in Brookfield, Wisconsin
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The staff at this Firestone location are outstanding. They're approachable, understanding, thorough, and never try to sell me something I don't need. I will forever go out of my way to visit Firestone in Brookfield. THANK YOU!
I had a personal schedule change and came in early for an oil change without making them aware. I was going to just wait until my scheduled appt, but Bryan and the guys were great and took care of me right away even though I was outside my scheduled appointment time. They are extremely accommodating and professional and I reccommend this Brookfield Firestone to ALL of my family and friends. Keep up the amazing work and customer service!!
Reply from the business:
Feb 24, 2024Hello Stephanie, We're delighted to hear that you had a five star experience! Thank you for choosing Firestone Complete Auto Care. ^Cali
Efficiency and honesty. Brandon was wonderful to work with as always!
Reply from the business:
Jan 24, 2024Hello Robert, Thank you for sharing this positive feedback! We value your business with Firestone Complete Auto Care and look forward to your next visit. ^Cali
Thanks for the help Brandon! Very nice
Reply from the business:
Jan 24, 2024Hello There, Thanks for the great review. It was a pleasure serving you as a customer. Thank you for choosing Firestone Complete Auto Care. ^Cali
Reply from the business:
Jan 24, 2024Hello Tammy, Thank you for sharing this positive feedback! We value your business with Firestone Complete Auto Care and look forward to your next visit. ^Cali
Great customer service, and always get my car right, my go too, highly recommend they know what they're doing!
Reply from the business:
May 24, 2023Your satisfaction is important to us Shirley. We appreciate your positive review, and thank you for choosing Firestone. ^Mariah
EXCELLENT SERVICE!!! From the moment I walked in, I was greeted by friendly Ron. Positive attitude, joking around, always smiling. He even saw me walking to the bathroom and he came over to hand me the bathroom key instead of me asking for one. He is ON IT. I never expect that kind of service, to be honest but it is ALWAYS appreciated. Ron takes pride in his work and Firestone just won over a life long customer. Thank you, Ron.
I came from Sheboygan to get my tires done here right before a trip because my Firestone didn’t have my tires. Ron (service advisor) not only squeezed me in, but was extremely kind, sympathetic, and moved things around to get my tires done fast so I could get on my way before the snow hit. An absolutely wonderful and amazing crew.
I love this Firestone location. All the techs are super friendly, courteous and I never feel like I am being taken advantage of as a female coming into this location on my own. I was able to get new tires put on the same day within a few hours right before a big snowstorm the next day. Very grateful for their speedy service!