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Gordon's No 1 Services & Tire

Auto body shop in Brookfield, Wisconsin

3.5
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42 Reviews and Ratings
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B S

May 17, 2024

StarStarStarStarStar

Dropped my car off in the morning with a bad front end noise. Turned out to be the wheel bearings. They had it fixed by lunchtime. Fast service and fair pricing. Can't complain.

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Maurice Wright

May 10, 2024

StarStarStarStarStar

They are straight shooters but empathetic to the large costs of car repairs. I’ve double checked their prices a few times with other shops hoping to find the necessary work for cheaper somewhere else but they are always the best price. I’ve trusted them with my cars for a few years now.

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Catrina Gilbert

May 3, 2024

StarStarStarStarStar

Service was quick and easy! Very appreciative to the staff who walked me through everything. For some reason it is very hard to find a place that does emissions test or required state inspection, so this is the place!! I got my inspection done here.

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marilyn harris

Mar 24, 2024

StarStarStarStarStar

#1 is an understatement. This place was awesome simply the best, better than all the rest 💯👏

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Leng Lee

Mar 24, 2024

StarEmpty StarEmpty StarEmpty StarEmpty Star

I never leave review nor do I ever leave negative reviews. Went there for 2 new front tires. Paid over $550 for them. Two weeks later, one of the new tires went flat. Another week later, that tire pressure on that tire went out. Then the second new tire went flat too. Now I'm starting to be concerned. They wanted another $450 so I said fine but I told the staff many times that the tire went flat when we were out of town and we put a spare on but rotated the tires so that the spare is on the back and not on the front for safety reasons. I asked them multuple times to rotate it when they put the new tire on so that both new tires are at the front. Sure enough, when I showed up, one new tire was on the back, and the other one was on the front. I spoke to the staff again, and after already paying over $1000, he said we can put it in the garage again and rotate them if u want to pay for a tire rotation. At this point I got upset and is just done w them. The staff never listens and act like they don't even want to be there. I'm worried that they are even demaging or purposely doing things to have u keep coming back for more repairs. They give u run around answers and it all feel scamming. 2 new tires end up costing us over $1000! I should have just taken my loss at the beginning and go elsewhere. If u experienced anything like this please leave a review! Places will not change until enough people leave reviews! Go read thier reviews on Yelp. So many others had the same experience!

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Ronald G.

Jan 24, 2024

StarStarStarStarStar

A regular, it's always quick and easy for things when i go here. And good counter service as well.

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Keith Heins

Dec 24, 2023

StarStarStarStarStar

They know their stuff. Got me back on the road in short order. Very reasonable prices as well 👍.

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Haskeljk

Dec 24, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

After looking at the reviews my experience shouldn’t have been a surprise. Car was dropped off because of check engine light. Quoted $800 for full coil replacement. Called around and received much cheaper quotes. Went to pick up the car and was told it wasn’t ready? Tech talked in circles about the process they go trough and the reasons they needed to put the car back together. Went to pay for the diagnostics and was charged extra fees for rags and environmental costs. Asked if that applied to hooking up a computer to my car? Fees were waived. Arranged to pick car up after hours with bill paid. Got a call after 5 stating that we could no longer pick up the car because we didn’t sign the receipt. Seemed like this was punitive for questioning the extra fees. Had to take time off work to pick up the car this morning. Coil was replaced at another shop for $150, no hidden charges for rags or environmental…

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Mark Alberg

Nov 24, 2023

StarStarStarStarStar

Staff are courteous and involve the car owner in decisions. Clearly communicate costs.

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Danny Valdez

Nov 24, 2023

StarStarStarStarStar

Got a flat tire the Friday night before. Called these guys at 7am and they fit me in for an 8am appointment! I was in and out of there pretty quick! Thanks again!

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