Upper Valley Honda

Auto body shop in Norwich, Vermont

4
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41 Reviews and Ratings
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jingming zheng

Apr 25, 2024

StarEmpty StarEmpty StarEmpty StarEmpty Star

No good,hard to buy a car in there. Toyota next door was nice and smooth 。

Reply from the business:

Apr 25, 2024

Jingming - I would like to understand what happened during your visit to make sure we are providing all clients with a 5-star experience going forward. If you're willing to share the details, would you consider reaching out? Thank you, Steve Perlowski - General Manager - 802-436-2202

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Ken Pace

Apr 25, 2024

StarStarStarStarStar

Reply from the business:

Apr 25, 2024

Thank you for the positive review of Upper Valley Honda, Ken!

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Jacob McCabe

Apr 25, 2024

StarEmpty StarEmpty StarEmpty StarEmpty Star

The absolute worst experience I've ever had with a dealership. From not telling me the car I just purchased was sitting on a lift for 2 hours when they were "cleaning it" to the paperwork they constantly kept forgetting and calling me to take care of months later. To the laissez faire attitude the entire management staff has regarding conduct and returning calls and emails has I could not recommend a dealership less. If your buying a car in the area you will get better service from a tree. Do yourself a favor and punch yourself in the face instead of shopping here. I promise it'll be a better experience.

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Shina Ellis-Garcia

Apr 25, 2024

StarStarStarStarStar

We were looking to trade in our Honda CR-V and had the pleasure of working with Matt. He did a fantastic job at answering any questions we had, he’s always available through email, and really went above and beyond for us. Unfortunately it turned out it wasn’t the right time for us to buy, but I would highly recommend Matt and we will definitely come back once we are ready!

Reply from the business:

Apr 25, 2024

Shina, we're glad to know Matt was able to assist you during your visit at Upper Valley Honda. We appreciate the recommendation and look forward to seeing you again when the time is right!

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Riley Tru

Apr 25, 2024

StarStarStarStarStar

⭐️⭐️⭐️⭐️⭐️ My experience with Upper Valley Honda exceeded all expectations. From the moment I began speaking with their dealership, I was addressed with kindness, patience, and transparency. Jessica, Ed, Shaunna, and Craig went above and beyond to ensure that my needs were met and that I felt comfortable every step of the way. Their professionalism and dedication to customer satisfaction were truly remarkable. I highly recommend Upper Valley Honda to anyone in search of exceptional service and a seamless car-buying experience. Thank you to the entire team for making this experience truly outstanding!

Reply from the business:

Apr 25, 2024

Riley, we're over the moon to know that Jessica, Ed, Shaunna and Craig made your experience at Upper Valley Honda exceptional. We appreciate you recommending us for our service and seamless car-buying process!

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liz Senecal

Apr 25, 2024

StarStarStarStarStar

Worked with Matt King and he was easy to work with. He was knowledgeable and understood the vehicle we needed. There was zero pressure, and I walked out feeling like I got a great and safe vehicle. First positive experience I have ever had at a dealership and I will definitely go there again to purchase my next vehicle.

Reply from the business:

Apr 25, 2024

Hi Liz! We're delighted to know that you had a positive experience with Matt and our team at Upper Valley Honda. We strive for zero pressure and are glad we could provide the vehicle you need! Looking forward to seeing you again when it's time for your next purchase.

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Viviana Artarche

Apr 25, 2024

StarStarStarStarStar

Upper Valley Honda was the best decision I’ve made for buy a car. They all make my family and I like they family and special this young guy MATT so respectful, kindness, friendly and lovely he take his time to make sure we get everything we deserve for my daughter first car. Very attentive give us snacks, water, fruits thank you! 😋 that was the best part. He listens communicated with us about everything and finds out the way to make us feel happy. I drive 3 hours for my daughter cars and believe me was worthy if I have to do it again I WILL God bless u young man keep doing the great work how u doing with so much love, they should give u a good Bones. If u need a car ask for Matt. He is the best 😉. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️. My family n I are Thankful 🙏 again God bless u always!

Reply from the business:

Apr 25, 2024

Viviana, we're delighted to know that Matt and the team at Upper Valley Honda made your car buying experience a memorable one. We appreciate you driving 3 hours for us! Enjoy your daughter's first car and thank you so much for the kind words!

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Ryan Ray

Apr 25, 2024

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We have been looking for a reliable vehicle for our daughter for many months. We stumbled into Upper Valley Honda and were surprised to find a salesman we have worked with at another Dealership. Matt King was very helpful, pleasant and worked with us to find the perfect vehicle. We loved working with Matt before and were happy to see him in White River. The experience was smooth, honest and our daughter loves her new whip! Thanks Upper Valley Honda, specifically Matt King!

Reply from the business:

Apr 25, 2024

Hi Ryan, we're great to know that Matt was able to assist you in finding the perfect vehicle for your daughter at Upper Valley Honda. We hope to see you next time! Enjoy your new ride!

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Justin Bartlett

Mar 25, 2024

StarStarStarStarStar

Great dealership. Matt went above and beyond to help me out, and had the best attitude and personality. Would recommend this dealer and Matt to anyone looking for a Honda

Reply from the business:

Mar 25, 2024

Hi Justin! It's great to know that Matt was able to provide you with such a positive experience at Upper Valley Honda. We appreciate your recommendation and look forward to helping you again in the future!

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Jennifer Paine

Mar 25, 2024

StarStarStarStarStar

Matt King and Upper Valley Honda staff did a great job, showing and selling us our new car Follow up has been also great.

Reply from the business:

Mar 25, 2024

Jennifer, it's great to know that Matt and our team at Upper Valley Honda provided you with a top-notch buying experience. Thank you for choosing us! We're here for any follow-up needs or questions about your new car! Safe travels!