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Autoworks Diagnostics & Repair

Auto body shop in New Castle, New Hampshire

4.5
StarStarStarStarHalf Star
40 Reviews and Ratings
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Deb Casey

May 23, 2023

StarStarStarStarStar

Professional, polite, respectful of our cars especially my husbands baby( his Z3). Alway quick to call me to check in about any unexpected repairs. Never pressure to fix on the spot. Have always been pleased with repairs and maintenance on all yhree of our cars. Great place..

Reply from the business:

May 23, 2022

Thanks Deb

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Barbara Manning

May 23, 2023

StarStarStarStarStar

Noah kept in touch with me on how things were going. Ian was super friendly and made sure I was taken care of. Kenny stayed late to help finish up the job for me!! Thank you!!!

Reply from the business:

May 23, 2023

Thank you Barbara, Noah, Kenny and the rest of our team are amazing and we are lucky to have them. Thanks again .

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Bob Richardson

May 23, 2023

StarStarStarStarStar

I brought my aging Toyota Rav4 in Autoworks for an oil change and tire rotation. They got the job done quickly and were very pleasant and professional. A coupon on their website also saved me a bunch of $$. This was my first time with Autoworks and won't be my last.

Reply from the business:

May 23, 2023

Thank you Bod, we look forward to service your vehicle with expertise for many years to come.

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Sage Webber

May 23, 2023

StarStarEmpty StarEmpty StarEmpty Star

I came here for my Airbag lights and my ABS and they called me about 4 times and each time they kept saying there was more and more wrong with my car. 3rd time they called I only had the Airbag light and ABS light taken care of and they told me the price was $336 the 4th time they called they did an oil change to my car also and somehow the price dropped to $327?? I’m not sure how the price was changing with more being done and they said I still couldn’t pass inspection. With everything they said I needed done they wanted me to pay was about $1500!! I told them I was picking up my car and went somewhere else with just the Airbag and ABS and oil change done and I passed inspection EASY! One small issue at the new shop and it cost me $17! I am baffled at how much they wanted me to pay. Highly recommend going to Two Sons LLC in kittery. Much cheaper and great service. Also cherry on top Autoworks put synthetic oil in my car, my car takes conventional!! I wasn’t asked what oil my car takes either.

Reply from the business:

May 23, 2023

Sage, thank you for taking the time to bring this to our attention. We have tried reaching out to you to get to the bottom of this. Please give us a call

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Jess Feldman

May 23, 2023

StarStarStarStarStar

Back in 2014, Autoworks was my go-to repair shop, but then I moved away from the area for about 8 years. I just moved back to the Seacoast and had Autoworks working on my car again and was so happy to see that they are still the same awesome repair shop! Great, no nonsense people working there and very fair with their pricing & services. Highly recommend!

Reply from the business:

May 23, 2023

Thank you Jess. Welcome back

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Mike Conley

May 23, 2023

StarStarStarStarStar

Overall, Autoworks personnel were friendly and did a good job getting my car back on the road. I’ve driven my car for a week since I got service at Autoworks and have had no issues. I plan to use Autoworks in the future.

Reply from the business:

May 23, 2023

Thank you Mike

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Vincent Snyder

May 23, 2023

StarStarStarStarStar

I went in for general maintenance on my truck and got way more. The best service manager in the business, plus the guys in the shop provided me with professional services. Very happy, and I would recommend anyone else to visit this business. Thanks again gentlemen. Be Blessed. Vincent Snyder

Reply from the business:

May 23, 2023

Thank you Vincent. Ian and the rest of our team are amazing and we are lucky to have them. Thanks again.

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Carl Lentini

May 23, 2023

StarStarStarStarStar

Auto Works was a very pleasant experience. I had a 9:00am appointment for an oil change and showed up 20mins early. They took my SUV immediately in for service and told me it would be about an hour wait. The waiting room was nice and they offered free water, soda, coffee, and tea while you wait. Their follow up was exemplary and I plan to return for service as needed. Wonderful customer service!

Reply from the business:

May 23, 2023

Thank you so much Carl.

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jboucher94

May 23, 2023

StarStarStarStarStar

Great shop, great people. My go-to mechanic for all my vehicles. As an enthusiast, I go through cars probably more than I should, and Autoworks has been fantastic and able to work on all of them. German, Japanese, Domestic, doesn’t matter. Also greatly appreciate that they have loaners available. Keep doing what you’re doing!

Reply from the business:

May 23, 2023

Thank you so much. We have a great team that has hundreds of years of combined experience to handle the most complex vehicle repair needs.

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Sal Baduch

May 23, 2023

StarStarStarStarStar

The guys at Autoworks were fantastic. They did an awesome job of explaining all the issues with my car and then suggested solutions. Very trustworthy shop with reasonable prices. I would like to thank David, Ian, and the rest of the crew again. Great communication and service.

Reply from the business:

May 23, 2023

Thank you Sal. Great communication and a great staff is our special sauce. Thanks again.

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