
Autoworks Diagnostics & Repair
Auto body shop in New Castle, New Hampshire
0
0 Reviews
As always, Autoworks provided excellent service on my vehicle. Their communication is great is all phases of the process - making the appointment, describing the details of the work required, and a quick check out. Thanks again!
Had to have my car towed to Autoworks unannounced. They got to it in a very timely matter. Called with estimates and kept us informed. Couldn't be happier.
The team a AUTOworks are fantastic. They’ve worked on my Land Rover for the past 4 years and I've found them to be trustworthy, honest, and thorough but not over the top with their recommendations. I’ll definitely continue to bring my vehicles here to be serviced and recommend them to my friends and family as well.
Reply from the business:
May 23, 2022Thanks Bret
They were very thorough in their exam and communication of what and when it would be done. Very good customer service and result.
Reply from the business:
Jan 23, 2024Thank you so much for the kind words. We try our best to make it the best experience possible.
Marty, Noah, Ian, and Mat helped us out by finding the electrical issue in our 2004 Jaguar. No one else in the area would touch our car, but the folks at auto works got it done and it's running great. 5 stars, will return.
Reply from the business:
Jan 23, 2024Perfect, I am so happy we were able to assist in the repair of your vehicle.
I wholeheartedly recommend Autoworks in Kittery. They literally might have saved me from an accident. Despite being issued an inspection sticker from a service department in York, my car was unsafe to drive. What the other mechanics failed to notice (the very obvious cracked coil springs), Autoworks did all the repairs needed and ensure the car was safe to drive. Thank you for your courtesy and service.
Reply from the business:
Jan 23, 2024Thank you Elena, our customer safety is very important to us.
I got an oil change and the experience and customer care was perfect. Great job! I'll be sure to consider Autoworks should I need other services.
Reply from the business:
Jan 23, 2024Excellent, thank you so much
I brought my car here after it broke down and they were very helpful and prompt. They got the repair done and then the check engine light came on again the same day and not only did they take the car back right away to diagnose and fix that, they gave me a small discount for that final fix.
Reply from the business:
Sep 23, 2023Thank you Eliot. We are glad we were able to assist you.
Great service. During a routing oil change other problems were found. The team at autoworkers informed me and then were able to quickly perform the repair.
Reply from the business:
Sep 23, 2023Thank you Michael.
Couple months ago I came into this shop for an alignment on my BMW after being referred here by another shop. Well I go to pick it up and by god was it the worst alignment I have ever gotten. They said they were unable to align the front end properly, after $4500 of brand new suspension parts and couldn’t even explain why. So they still charged me the $120 for an alignment that shouldn’t have been driven on. After a 15 second google search, I figured out how to fix the camber issue myself in my driveway without even jacking the car up. Well they call me a couple days later and ask how things are going. So I tell them and they tell me to bring car back. So I drive the 45 minutes back there just to be told that their tech can’t do it today. This is all while I’m trying to get the car ready for a 4000 mile road trip. All said and done I took my car to VIP tires and they got the alignment where it should be. This shop is a joke for a shop that “specializes in BMWs.” If I could leave negative stars I would.
Reply from the business:
Sep 23, 2023Thank you for brining this to our attention. Sorry for the miscommunication on when to bring the vehicle back.