Pep Boys
Auto body shop in Manchester, New Hampshire
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Brought my car in today for a battery replacement and had the best experience. Everyone I talked to was super helpful and kind. They even remembered my name when I came to pick up my car! It took less time than they thought, and when they replaced my battery, they ended up giving me an upgraded model for no extra charge! I’m very happy with my experience and would definitely recommend this business to others.
Reply from the business:
Feb 25, 2024We are so glad you enjoyed your experience, Rhiannon! Thank you for the positive review and we are excited to serve you again!
Dave was awesome. I had an issue on my vehicle from another shop and his team worked to fix everything and get me in and out of the shop as quickly as possible. He seemed to genuinely care about my situation and it was great to see someone who ran the shop and also turned a wrench. Definitely appreciated how much of a difference this shop was from the other. I could see them trying to go above and beyond for some other customers - whether it was trying to source a particular coolant cap or fixing some terrible brake work done by another shop- Also, they actually had coffee stocked at in their waiting room.
Reply from the business:
Jan 25, 2024We're happy to hear you had such a great experience. We appreciate your business and hope to see you again soon!