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Pep Boys

Auto body shop in Manchester, New Hampshire

4.5
StarStarStarStarHalf Star
42 Reviews and Ratings
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Steve Cassamassino

Mar 25, 2024

StarStarStarStarStar

The guys were awesome at Pep Boys in Manchester NH. Got me in right away and finished up quickly

Reply from the business:

Mar 25, 2024

We are so glad you enjoyed your experience, Steve! Thank you for the positive review and we are excited to serve you again!

Google
Joshua Hull

Mar 25, 2024

StarStarStarStarStar

These guys always do a great job. Their performance is 2nd to none. I drive all the way from Hillsborough to have them perform services on my vehicles.

Reply from the business:

Mar 25, 2024

We are so glad you enjoyed your experience, Joshua! Thank you for the positive review and we are excited to serve you again!

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Anum Khan

Mar 25, 2024

StarStarStarStarStar

Reply from the business:

Mar 25, 2024

Thank you for the 5-star rating! We're happy we were able to deliver a great experience for you!

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Kaylee M

Mar 25, 2024

StarEmpty StarEmpty StarEmpty StarEmpty Star

DO NOT GO TO THIS PEPBOYS .Went in for a State inspection thinking it would be maybe 50$ They wanted to charge me $240 for a list of "problems" on why it didn't pass inspection including that my headlights were to low and needed to be adjusted. I just had the vehicle serviced a few weeks ago at my Local garage and had everything fixed and it should have passed inspection. They have done this to a couple people I know and there was nothing wrong with them. I went to another garage elsewhere and it passed with flying colors. They want to scam you and get as much money out of you as possible. Don't give this place your business. I should have looked at the reviews before going.

Reply from the business:

Mar 25, 2024

We apologize that you had a poor experience, Kaylee M. Please allow us to review your experience by sending us your contact info and details of your visit to pepsocial@pepboys.com , so we can investigate further. Thank you.

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Felicia Gray

Feb 25, 2024

StarStarStarStarStar

The guy from Pep boys was so helpful. I was at the store next door and the guy heard me talking about how I didn’t know what was wrong with my tire but it kept leaking air fast. He then told me they could fix it for $25. I was so excited bc I had been so stressed about it. They fixed it and gave me a quote on getting my wheel barrens fixed which was cheaper than everywhere else. Really good customer service!

Reply from the business:

Feb 25, 2024

Thank you for the 5-star rating! We're happy we were able to deliver a great experience for you!

Google
Chris Lefort

Feb 25, 2024

StarStarStarStarStar

Reply from the business:

Feb 25, 2024

Thank you for the 5-star rating! We're happy we were able to deliver a great experience for you!

Google
Peter D

Feb 25, 2024

StarEmpty StarEmpty StarEmpty StarEmpty Star

Reply from the business:

Feb 25, 2024

We’re sorry you had less than a 5-star experience. Please send your contact info and the details of your experience to pepsocial@pepboys.com, as we would like to look into this further. Thank you.

Google
chase williams

Feb 25, 2024

StarStarStarStarStar

Prompt service, reasonable up selling.

Reply from the business:

Feb 25, 2024

We're happy to hear you had such a great experience. We appreciate your business and hope to see you again soon!

Google
Paul Hieronymus

Feb 25, 2024

StarStarStarEmpty StarEmpty Star

They do the work. Then they check your vehicle for a bunch of other things and then offer to provide that service. If that is what you are interested in then I can recommend them. If instead you are just looking for them to perform only the requested service, then I would look elsewhere.

Reply from the business:

Feb 25, 2024

We’re sorry you had less than a 5-star experience. Please send your contact info and the details of your experience to pepsocial@pepboys.com, as we would like to look into this further. Thank you.

Google
Christopher Ihasz

Feb 25, 2024

StarStarStarStarStar

Didn't really expect anything special about the service since I was just going in for an oil change and tire repair. Instead found myself very impressed by the customer service. It is appreciated when it doesn't feel like going into somewhere you are bothering the people working, and they did a great job here.

Reply from the business:

Feb 25, 2024

Thank you for the awesome feedback. We are happy you're happy. We look forward to continuing doing business with you.

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