Excellent service, one of the best car shops I've ever been to and definitely will be back.

They were extremely helpful in explaining to me what was wrong with my brakes. The gentleman behind the counter and the technician were both very friendly and pleasant to deal with. I'll be going back again for service on my car.

I walked out of work to find one of my tires almost flat. I had to drive from Milford over to the coast and needed to get the tire fixed. I was really glad to see the Pep Boys in Manchester open until 7:00pm. The guys couldn’t have been nicer or more professional. They got my car up on a lift and got it fixed quickly. Really great service, really great people.

To everyone complaining about the services read this. State inspection requirements are set by the State of New Hampshire. If you failed it’s because the law dictates you fail due to whatever reason. Taking to another “honest” mechanic means you went to a mom and pop shop who doesn’t care about their licenses. They get closed all the time. Do some fact checking first. Secondly; Same day web appointments don’t always communicate with the fact that the store set up appointments are full and you’ll be waiting a while to be serviced. They do care, however due to short staffing your car can’t be immediately serviced. Once corporate approves hiring more people then time waits will decrease. Third: Sont yell at the staff for the prices. That’s set at corporate level, not the stores. If you’re unhappy then that’s fine but don’t give the store poor reviews because it’s not their decision what the parts or labor cost. Also, going to get the part yourself is your choice. But in ANY business there’s inflated prices because that’s how all shops make money. I’ve seen it a thousand times over in 17 years of automotive as a technician and advisor. Fourth: If you want to argue about what vehicles need or don’t need maybe get your ASE certifications and state licenses. Then you have a leg to stand on and complain about. Also don’t be upset when your vehicle is rotted due to New England rust. Maybe you should have undercoated it or cared more for your vehicle by washing the undercarriage more. For any questions call the store and speak to the management staff. They are there 363 days a year. The staff of Pepboys gets 2 days off a year. They work 7 days a week from 8am till 7pm and sometimes stay open late sometimes till 10pm to make sure your car is done and back to you in a safe manner. They give up time with their families to service you and your family. Next time you want to bad mouth them maybe take into consideration all they do to help YOU. Thanks.

Best car repair location in Manchester. Michael C. Is amazing to work with, great communication and focus on repairs that are needed. Will be back!

when make a appointment there alwas on time to bring your car in they try to get you in and out as fast as they can