Always feel welcome, well educated, and taken care of. Never feel pressure to get work done. Great team over there and the experience has been nothing but 5 start.

I was super happy with my first visit. Staff was kind and knowledgable and my car was clearly taken very good care of. I will certainly be returning again!

I have been going to Bob & Sons for over a decade, and truly appreciate their professionalism and attention to detail. They thoroughly explain everything and provide me information about what may need to be done on my car and when realistically I should do it. I always feel well-informed and comfortable. I appreciate that when my car is being worked on, I am provided timely updates. I also appreciate that they provide rides or a loaner car so I do not need to miss work when my car is at the shop. Recently, they performed a pre-buy inspection on a potential new vehicle and provided valuable feedback. It helped put my mind at ease when making a large financial decision to purchase a new car. Thank you Bob & Sons team, you always make me feel like a valued customer!

Honest and kind, I had a great experience with Bob & Sons. I was really impressed that when I took my car in and they took pictures of it and sent me a report before doing work on it. Really cool feature for them!

One of the things that attracts me to West Manchester are the amount of locally owned businesses. Families have been here for generations, as the city around them has changed. The chains don’t really operate north of Granite Street. I’ve taken my car to chains my whole life, and that’s a mistake. They will nickel and dime you and flag things that may not need much work. It’s a money game. Bob and Sons Automotive is not a chain. They’re cut from the same cloth a lot of the West Side businesses are: If you do good work, people will come through no matter what. These folks care about doing a good job and being transparent about it. You’ll notice there’s no Napa logo or anything that would indicate there are corporate interests pushing products or financial benchmarks. When getting even something as simple as an oil change and inspections, Bob and Sons will give you a full report of your car’s health that is more detailed than a Steinbeck book. They will tell you what is required to pass inspection, and what isn’t, and they won’t pressure you to make a financial decision you can’t make. You will drive away knowing everything you need to know about your car and that everything you paid for was well worth it. You do pay a premium going to the little guys, but it’s not much more than what VIP and the like would charge, and the peace of mind knowing that the folks at Bob and Son’s are invested in doing the job right. I highly recommend bringing your car here for just about anything your car needs. Make sure to say hi to Erica and Ian!

I am blown away by what an amazing job they did on my vehicle!! The customer service is outstanding! Working with Ian he had incredible patience with me I had to cancel unexpectedly, still so courteous and kind. And most importantly my car has never ever driven this well!!!… I will be singing their praises and definitely my new mechanic. So grateful, especially as a single mom.

I am always happy with my visits to Bob and Sons, they are always friendly and go out of their way to get me in and give me a loaner when I need one. I always recommend them when I can.

This is the 3rd, and thankfully, FINAL place that I brought my VW to have the rear pads and rotors replaced but the issue was I lost the lug nut key. If anyone is familiar with the process, hence the reason why this was my 3rd place having it attempted, and actually done RIGHT. Not only did the mechanic Jon do it right, there was literally no collateral damage as they had to torch them out on aluminum rims and he did an AMAZING job!!!!!!! Highly recommended!!!!!! And I’ll NEVER take my car anywhere else!!!!!!