State Motors Lincoln Service
Auto body shop in Deerfield, New Hampshire
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Excellent service. All work that was performed was explained by the service manager. Very efficient, the work was completed and car washed and ready to go in a short period of time. I received a follow up call the next day to make sure everything was done to my satisfaction.
Reply from the business:
Mar 23, 2024Dick, it's great to know you found our service excellent and efficient. We always aim to keep our customers in the loop and ensure satisfaction. Glad you appreciated the follow-up call and the car wash!
I love going to Lincoln State Motors. Their service is excellent, fast and efficient. Everyone is kind and they’re not pushy, you leave knowing you’re getting great service.
Reply from the business:
Mar 23, 2024Thank you for your kind words! We appreciate your feedback and are glad to hear that you had a positive experience with us.
Great customer service (thanks Gary). Only issue was with tire rotation, tech stated lug nuts were swelling and too tight. They were the ones that last tightened lugs when I got new tires. Also tire pressure not checked and tires had different psi while driving home, not a big deal but should have part of the service.
Reply from the business:
Mar 23, 2024Peter, we appreciate your feedback and we're glad to hear that Gary's service was excellent. Unfortunately condensation buildup within the lug nuts causes the swelling, causing them to become more difficult to remove. We're sorry for the oversight regarding the tire pressure. Your comments will help us improve these areas. Thanks for helping us get better!
Very comfortable lobby with snacks. Professional staff. In and out within an hour!
Reply from the business:
Feb 23, 2024Thank you for your kind words! We're delighted you enjoyed our comfortable lobby, snacks, and experienced our professional staff. We appreciate your feedback and look forward to serving you again soon!
John , on service, provides exceptional professional service and response to any service need that I’ve had to take my car back to State Motors
Reply from the business:
Feb 23, 2024Thank you for recognizing our commitment to providing exceptional service and prompt responses to your vehicle needs at State Motors!
I have worked with State Motors for over 10 years. I have bought 2 cars from them and get my cars serviced with them when needed. Chris, Jon and Bob are fantastic to work with and I trust them with my car(s) and their advice. I would HIGHLY recommend working with State motors for ALL your car needs.
Reply from the business:
Feb 23, 2024Thank you, Jim! We truly appreciate your loyalty and trust in us over the years. It means a lot to have your continued support.
Service Dept is very good in terms of time to perform vehicle service. They don’t always have an answer in terms of recalls repairs and repair components deliveries.
Reply from the business:
Feb 23, 2024Thank you, Joseph! We appreciate your feedback and are glad to hear that you have had positive experiences with our service department's efficiency. We apologize for any inconvenience caused by the industries part shortages that are unfortunately causing delays in completing some recalls.
Recent service on my Lincoln MKX was flawless. The family owned business is comfortable and trustworthy.
Reply from the business:
Feb 23, 2024Thank you, John! We appreciate your kind words and are grateful for your trust in our family-owned business.
My purchase at State Motors was easy and a very pleasurable experience. Nathan was an excellent salesman. Very personable answered all my questions fully. Nathan made my purchase a pleasure.
Reply from the business:
Sep 23, 2023Thank you, Donald! We're so glad to hear that your experience at State Motors was easy and enjoyable. Nathan will be thrilled to know that he made your purchase a pleasure.
Excellent service, on short notice. I had my second low beam failure in a month, but this time, more than the bulb needed to be replaced. And I was heading out of town the next morning. A new socket needed to be soldered in. Jon in Service got me in that afternoon and I was on my way. Thank you State Motors!
Reply from the business:
Aug 23, 2023Thank you for the kind words, Andrew! We're so glad we could help you out on short notice and get you back on the road. Appreciate your support!