State Motors Lincoln Service
Auto body shop in Deerfield, New Hampshire
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Excellent service department. Helpful service manager and Knowledgeable experienced technicians
Reply from the business:
Apr 23, 2024We're delighted to hear that you had a positive experience with our service department! Thank you for your kind words.
Always worth the travel, done right, on time and car is always cleaner when I get in. Great friendly staff. Highly recommend
Reply from the business:
Apr 23, 2024We're delighted to hear that you appreciate our attention to detail and friendly service. Thank you for the recommendation!
Highly recommend, these guys are great. They were fast, efficient, accommodating and great at communicating throughout the process.
Reply from the business:
Apr 23, 2024Thank you for recommending us, Hillary! We're delighted to hear about your positive experience with our team.
My engine light came on and I was able to quickly get an appointment and my issue fixed within a timely manner!
Reply from the business:
Apr 23, 2024We're delighted we could assist you promptly with your engine light concern! Thank you for sharing your positive experience with us!
Service staff is nice, helpful and diligent. Dropped off a filthy post-snow storm vehicle. Picked up a beautiful shiny clean car.
Reply from the business:
Apr 23, 2024We're delighted to hear about your positive experience with our service staff. Thank you for sharing!
Always professional and competent. Only complaint is that there was a recall on the vehicle that I didn't remember and State found. They had to correct it but didn't let me know it would delay the process.
Reply from the business:
Apr 23, 2024Thank you for sharing your feedback, Peter. We appreciate your kind words and apologize for any inconvenience caused by the delay in addressing the recall.
Super helpful and accommodating. Everybody there from the owner to the technicians were helpful and willing to go above and beyond. I would recommend State Motors to anybody who is looking for a car or for service.
Reply from the business:
Apr 23, 2024Thank you for your kind words, Matt! We appreciate your recommendation and are glad to hear that our team provided exceptional service.
The entire Service Department was top notch! I will never bring my vehicle anywhere else, everyone is so kind, knowledgeable and will do anything they can to help you out! Plus they also wash my Lincoln! Thank you so much State Motors!
Reply from the business:
Apr 23, 2024We're delighted to hear about your positive experience with our Service Department! Our team appreciates your kind words and loyalty. Thank you, Tanya!
Always a pleasant experience at State Motors. Staff is thoughtful and friendly. They don’t pressure me for services I don’t want. Chris is the salesman that sold me my Corsair and he was so kind and did not pressure me. I have always taken my Lincolns to State Motors for service because of this and will continue.
Reply from the business:
Apr 23, 2024Thank you for your kind words, Sandra! We appreciate your loyalty and trust in us. We're glad to hear you've had positive experiences with our staff, especially Chris. Looking forward to serving you and your Lincolns in the future!
Work was done well I just wished they had mentioned when I made my appointment that they charge 3% if you pay by credit card. Cash, check, or debit they don’t charge for. I was 160 miles from home. Who carried checks with them? And who has 1200 cash on them and I don’t carry my debit card. It’s ANNOYING. But they did inform me when I made my 80000 appointment that they planned on charging me $75 fir a loaner car for the day. I clarified when I arrived that, no, they were not charging me. I just wish they would figure out the talk track.
Reply from the business:
Apr 23, 2024Thank you for your feedback, Joan! We appreciate your insights and will work on improving our communication regarding payment methods for future appointments.