State Motors Lincoln Service
Auto body shop in Deerfield, New Hampshire
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Needed new tires, ordered on Monday didnt have them in stock. Called me Monday PM, will have them, come in for installtion Wednesday 12:30 PM. Travelled an hour to get there at 10:30 AM asked if they could take me early, couldnt do it, understandable…Did some shopping, got back to dealership at 12:30, gave them all our info, will be 2 hours or more maybe. Great restaraunt next door, went for lunch…15 minutes later got call…Tires not delivered…Yahoo…What a joke…offered other tires…
The staff are very helpful and professional. I would highly recommend them for the best service. They make you feel like family.
Reply from the business:
May 17, 2024Thank you for your kind words! We're delighted to hear that you had a positive experience with us. We strive to treat all our customers like family.
Wonderful service. Everyone was really nice and professional. I had a question after it was serviced, they promptly took my car in to look. I very much enjoy going to State Motors, they are friendly, happy and a pleasure to do service .
Reply from the business:
May 16, 2024Thank you for your kind words, Lorraine! We're delighted to hear about your positive experience with our team at State Motors. We appreciate your support and look forward to serving you again soon!
Extremely pleasant experience with the service staff. I was kept well informed of the progress on my car.
Reply from the business:
May 9, 2024Thank you for sharing your positive experience with our service staff, Kirk! We're glad to hear that you found the communication about your car's progress helpful.
Team was quick and efficient servicing my car . They took me in early for the appointment and explained exactly what was needed . Extremely happy with my experience there
Reply from the business:
May 9, 2024We're delighted to hear that you had a positive experience with us, Chuck! Thank you for sharing your feedback!
I just had my car inspected and a few extra things done at State Motors Lincoln and the service was excellent. The service staff were very friendly and helpful when I had questions about my car. I would highly recommend using them.
Reply from the business:
May 9, 2024We are delighted to hear about your positive experience at State Motors Lincoln and appreciate your recommendation!
We had the car picked up at 9:00 AM with the expectation of it being returned in the early afternoon instead it was after 5 making my wife stay late at work. On top of that the price for an oil change was double what we were quoted. My understanding was they took $50 off the price making this a $250 oil change. I find that to be an outrageous price
The service was good, but I was upset to learn that they charge an additional 3% for using a credit card. I wish they had advised of this when I made the appointment as I could have brought a check with me. They charge a premium for Lincoln service and to nickel and dime on a credit card service fee is not good. I live in Concord and go out of my way to go to Manchester for Lincoln service, but from now on I may just take advantage of the many service options in Concord.
Reply from the business:
May 2, 2024We appreciate your feedback, and we understand your concern regarding the credit card fee. We apologize for any inconvenience this may have caused you. If you have any further questions or need assistance, feel free to reach out to us via text or call. We do accept both check and debit which we explain does not carry the credit card company's fee.
Employees were very professional, friendly and helpful. I will go to them for my problems I may have in the future. A big thank you to Tanya that helped me with my problem.
Reply from the business:
Apr 25, 2024We're delighted to hear about your positive experience with our team, especially with Tanya. Thank you for choosing us!
They were able to get me in quickly and I really appreciated their accommodation. ❤️ my Nav!
Reply from the business:
Apr 23, 2024We're so glad to hear that you had a positive experience with us and that you're enjoying your Navi! Thank you for choosing us!